At a Glance
- Tasks: Lead and innovate within our Salesforce engineering teams to deliver top-notch solutions.
- Company: Join a leading payments company that values innovation and teamwork.
- Benefits: Enjoy competitive pay, bonuses, wellness weeks, and family support initiatives.
- Other info: Dynamic role with opportunities for growth and development in a collaborative environment.
- Why this job: Shape the future of our Salesforce ecosystem and drive impactful change.
- Qualifications: 10+ years in tech with strong Salesforce leadership experience required.
The predicted salary is between 81000 - 99000 £ per year.
Make your mark at one of the biggest names in payments. We’re looking for a Salesforce Engineering Lead to join and lead the strategic direction, delivery, and operational excellence of our enterprise Salesforce ecosystem across Enterprise (LOB). This is a senior leadership role responsible for building and leading a high-performing engineering organisation that delivers secure, scalable, and innovative solutions supporting the end-to-end customer lifecycle.
As a member of the technology leadership team, you will be accountable for engineering strategy, organisational capability, product delivery, workforce planning, budget management, and platform performance across Salesforce technologies including Sales Cloud, Service Cloud, Agentforce, Data Cloud, Experience Cloud, MuleSoft, and supporting enterprise platforms.
You will lead multiple engineering and platform teams through a combination of direct leadership and people managers, ensuring alignment with business objectives, architectural standards, and operational priorities. This role requires a leader who can balance strategic thinking with execution excellence while developing future engineering leaders and fostering a culture of innovation, accountability, and continuous improvement.
What you will own:
- Define and execute the engineering strategy for the Salesforce platform, aligning technology investments with business objectives and enterprise priorities.
- Lead multiple engineering teams, engineering managers, technical leads, developers, administrators, QA resources, and platform specialists across global locations.
- Establish and manage engineering KPIs, OKRs, scorecards, and operational metrics to drive performance, quality, reliability, and productivity.
- Own resource planning, workforce strategy, organisational design, succession planning, and talent development across the Salesforce engineering function.
- Manage engineering budgets, vendor relationships, consultancy engagements, and offshore delivery partnerships.
- Drive delivery excellence across multiple products, programmes, and platform initiatives, ensuring predictable and high-quality outcomes.
- Partner with Product, Architecture, Operations, and Business leadership to define roadmaps, priorities, and investment plans.
- Champion engineering best practices including DevOps, CI/CD, automation, observability, resilience, and secure development principles.
- Build and maintain a high-performance engineering culture focused on accountability, collaboration, innovation, and continuous learning.
- Ensure platform stability, availability, scalability, and security while managing risk, technical debt, and operational performance.
- Lead major incident management, service improvement initiatives, and operational governance activities.
- Drive the adoption of emerging Salesforce technologies including Agentforce, AI capabilities, Data Cloud, automation, and advanced analytics.
- Establish governance frameworks that balance agility, quality, compliance, and risk management.
- Develop leadership capability within the organisation through coaching, mentoring, and career development programmes.
- Represent Salesforce engineering within executive leadership forums, providing regular updates on delivery, risks, platform performance, and strategic initiatives.
What you bring:
- Minimum 10+ years of technology experience, including 5+ years leading large-scale Salesforce engineering organisations or platform teams.
- Significant experience managing managers and leading multiple engineering teams across complex enterprise environments.
- Proven track record delivering large-scale Salesforce programmes and platform transformations.
- Deep understanding of Salesforce technologies including Service Cloud, Experience Cloud, Agentforce, MuleSoft.
- Experience establishing engineering operating models, governance structures, and delivery frameworks at enterprise scale.
- Strong knowledge of modern engineering practices including CI/CD, DevOps, Quality Engineering, Site Reliability Engineering principles, Release Management, Agile Product Delivery.
- Demonstrated success managing budgets, financial planning, vendor contracts, and resource forecasting.
- Experience developing engineering KPIs and operational performance frameworks focused on quality, reliability, delivery, and customer outcomes.
- Strong understanding of enterprise architecture principles, security requirements, compliance obligations, and technology risk management.
- Experience leading geographically distributed teams across multiple time zones and locations.
- Strong commercial acumen with the ability to balance strategic priorities, resource constraints, and business outcomes.
- Exceptional stakeholder management and executive communication skills with the ability to influence senior business and technology leaders.
- Experience leading organisational change, transformation programmes, and technology modernisation initiatives.
- Salesforce certifications and leadership experience within Salesforce-focused organisations are highly desirable.
About the team:
In the Enterprise Operations line of business, we support the full customer lifecycle from lead through to customer retention for the entire business segment. It's our responsibility to deliver fully comprehensive solutions to provide optimal efficiency to our people, clear data insights and a simple-to-use, friendly Salesforce platform.
As Salesforce Engineering Director, you will be responsible for leading the teams and capabilities that underpin one of the organisation's most strategic technology platforms. You will drive engineering excellence, shape the future roadmap, and ensure our Salesforce ecosystem continues to evolve in line with business growth and customer expectations.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Explore the benefits we offer to Globalpayers in the United Kingdom:
- My Health: We offer access to medical coverage that supports the health and wellbeing for you and your family.
- My Money: In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.
- My Lifestyle: We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.
- My Family: FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.
- My Time Off: We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.
Salesforce Engineering Lead employer: Greater Giving, Inc.
Greater Giving, Inc. is an exceptional employer that fosters a dynamic work culture in the heart of London, offering employees the chance to engage in groundbreaking projects within the payments industry. With a strong emphasis on professional growth, competitive salaries, and comprehensive wellness programs, we ensure our team members thrive both personally and professionally. Join us to be part of a global community dedicated to innovation and excellence in legal compliance and contract negotiations.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Engineering Lead
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Greater Giving, Inc. or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Greater Giving, Inc..
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Greater Giving, Inc..
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Greater Giving, Inc. that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Salesforce Engineering Lead
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Greater Giving, Inc..
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Greater Giving, Inc. and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Greater Giving, Inc.
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Greater Giving, Inc. uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
