At a Glance
- Tasks: Lead the vision and strategy for Billing & Pricing products in a dynamic payments environment.
- Company: Join a leading global payments company with a collaborative and innovative culture.
- Benefits: Enjoy competitive salary, bonuses, wellness initiatives, and flexible family support.
- Other info: Be part of an inclusive team that values growth, innovation, and collaboration.
- Why this job: Shape the future of global commerce and make a real impact on customer experiences.
- Qualifications: Strong product management experience with a focus on customer-first strategies and data-driven decisions.
The predicted salary is between 63000 - 77000 £ per year.
Make your mark at one of the biggest names in payments. We’re looking for a Product Director, Billing & Pricing to join our ever-evolving Money Movement Product team and help shape the future of global commerce.
What you'll own
- Define and execute the global vision, strategy and roadmap for Billing, Pricing and Residual Payments products and experiences, delivering customer, commercial and operational outcomes.
- Own the Billing product portfolio, simplifying and modernising how customers understand, manage and optimise the cost of accepting payments.
- Lead end-to-end product development across Billing capabilities, delivering through dedicated engineering teams on the NAP and Core platforms while driving outcomes across other technology platforms through influence, alignment and matrix leadership.
- Create simple, intuitive and transparent billing experiences, helping customers understand both the costs and value of accepting payments, including pricing, fees, rebates, revenue-share arrangements and other financial benefits.
- Drive the evolution of transaction-level fee reporting, billing transparency and customer self-service capabilities, reducing complexity and improving customer satisfaction.
- Identify opportunities to transform Billing from a back-office capability into a value-added product, leveraging data, insights and emerging technologies to create differentiated customer experiences.
- Evaluate build, buy and partner opportunities, helping shape strategic decisions around future billing capabilities and owning the successful adoption of selected solutions.
- Balance strategic investments with the delivery needs of wider business initiatives, ensuring Billing capabilities effectively support new products, customer solutions and market expansion.
- Use customer insights, operational data and commercial metrics to prioritise initiatives that improve customer outcomes, reduce servicing costs and increase business value.
- Build strong partnerships with Revenue Operations, Engineering, Pricing, Commercial, Finance, Tax, Risk and Compliance teams to deliver strategic outcomes and improve operational efficiency.
- Collaborate closely with Product leaders across Funding, Reporting and FX to create seamless, connected financial experiences for customers.
- Lead, develop and inspire a team of Product Managers, creating a high-performance culture that attracts and grows top talent.
- Represent Billing at senior leadership forums, influencing decisions that shape the future of Global Payments’ Money Domain.
What you'll bring
- A product mindset with a strong customer-first, data-driven and strategic approach to decision making.
- The ability to define compelling product strategies and translate them into clear roadmaps, priorities and measurable outcomes.
- Strong commercial acumen, with experience building business cases, optimising performance metrics and delivering growth.
- Experience creating and scaling customer-facing products, capabilities or platforms that deliver measurable business value.
- The ability to communicate with clarity and influence, building credibility with senior stakeholders across the business.
- Exceptional stakeholder management skills, with the ability to influence without direct authority and align diverse teams behind a common vision.
- Strong problem-solving skills and innovative thinking to navigate complex challenges and drive effective solutions.
- Experience delivering complex product initiatives within large-scale, multinational organisations.
- Experience working within a SAFe product development environment.
- Experience leading and developing product teams, including coaching, talent development and organisational leadership.
- A track record of improving ways of working, systems and processes, while influencing the evolution of product operating models across a wider product organisation.
- Experience balancing strategic priorities with competing enterprise demands, making effective trade-offs across multiple stakeholders and initiatives.
- Experience using customer, operational and commercial data to improve customer journeys, reduce operational complexity and drive measurable business outcomes.
- A strong understanding of payments, pricing, billing, invoicing, revenue sharing or adjacent financial services domains.
It's a bonus if you have
- Experience with Global Payments’ NAP and Core platforms.
- Experience influencing executive-level stakeholders and shaping strategic decisions across a complex organisation.
- Experience building high-performing product organisations and developing future product leaders.
- Experience leading large-scale transformation, migration or technology modernisation programmes.
- Experience with billing platforms, invoicing systems, usage-based pricing, metered billing or subscription billing solutions.
- Experience applying AI, analytics or data-driven insights to improve customer experiences, self-service capabilities or operational performance.
About the team
Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Explore the benefits we offer to Globalpayers in the United Kingdom
- My Health: We offer access to medical coverage that supports the health and wellbeing for you and your family.
- My Money: In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.
- My Lifestyle: We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.
- My Family: FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.
- My Time Off: We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.
Product Director - Billing & Pricing in Manchester employer: Greater Giving, Inc.
Greater Giving, Inc. is an exceptional employer that fosters a dynamic work culture in the heart of London, offering employees the chance to engage in groundbreaking projects within the payments industry. With a strong emphasis on professional growth, competitive salaries, and comprehensive wellness programs, we ensure our team members thrive both personally and professionally. Join us to be part of a global community dedicated to innovation and excellence in legal compliance and contract negotiations.
StudySmarter Expert Advice🤫
We think this is how you could land Product Director - Billing & Pricing in Manchester
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Greater Giving, Inc.!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Greater Giving, Inc. would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Greater Giving, Inc. through your school's career services!
We think you need these skills to ace Product Director - Billing & Pricing in Manchester
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Director - Billing & Pricing, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Director - Billing & Pricing position at Greater Giving, Inc.. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Greater Giving, Inc.
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
