At a Glance
- Tasks: Analyse and optimise eCommerce payment performance for global merchants.
- Company: Join a leading name in the payments industry with a dynamic team.
- Benefits: Competitive salary, bonuses, wellness week, and family support.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Shape the future of global commerce while driving measurable revenue growth.
- Qualifications: Experience in payments or eCommerce with strong analytical skills.
The predicted salary is between 45000 - 55000 £ per year.
Ready to take your career global? Make your mark at one of the biggest names in payments. We're looking for an eCommerce Growth & Optimisation Specialist to join our ever-evolving Merchant Success & Growth Services team and help shape the future of global commerce. As part of our premium eCommerce Growth & Optimisation Service, you'll work directly with merchants to improve payments performance, increase transaction success, optimise fraud strategies, and unlock measurable revenue growth. This is a customer-facing role that combines analytics, payments expertise, commercial insight, and cross-functional collaboration to deliver meaningful business outcomes.
What You'll Own
- Analyse merchant transaction performance, including approval rates, decline drivers, fraud outcomes, and conversion metrics, to identify optimisation opportunities.
- Develop and deliver tailored optimisation strategies that improve authorisation rates, reduce friction, and increase payment acceptance.
- Partner with Merchant Success Managers, Technical Account Managers, Integration Managers, and technical teams to implement payment performance improvements.
- Measure and validate the impact of optimisation initiatives, demonstrating commercial value, revenue uplift, and return on investment for merchants.
- Support merchant reviews by providing data-led insights, recommendations, and ongoing performance improvement plans.
- Contribute to the development of scalable optimisation frameworks, best practices, and service methodologies.
What You'll Bring
- Experience in payments, eCommerce, fraud management, customer success, commercial analytics, optimisation, or a related field.
- Strong analytical skills with the ability to interpret complex transaction and performance data and translate insights into actionable recommendations.
- Understanding of payment authorisation flows, decline drivers, fraud prevention strategies, and digital transaction journeys.
- Excellent communication and stakeholder management skills, with the ability to engage both technical and commercial audiences.
- A results-driven mindset focused on delivering measurable business outcomes, including conversion improvements, revenue growth, and customer value.
It's a Bonus If You Have
- Experience working directly with enterprise merchants or digital commerce businesses.
- Knowledge of payment gateways, acquiring, risk management tools, and payment optimisation techniques.
- Experience managing data-driven improvement programmes and demonstrating measurable commercial impact.
What Makes a Globalpayer?
Globalpayers think like a client, act like an owner, and win as one team. We're curious and innovative, always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.
Explore the benefits we offer to Globalpayers in the United Kingdom:
- My Health: We offer access to medical coverage that supports the health and wellbeing for you and your family.
- My Money: In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.
- My Lifestyle: We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.
- My Family: FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.
- My Time Off: We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.
Privacy Statement: Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.
Sourcing Model: Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
eCommerce Growth & Optimisation Specialist in London employer: Greater Giving, Inc.
Greater Giving, Inc. is an exceptional employer that fosters a dynamic work culture in the heart of London, offering employees the chance to engage in groundbreaking projects within the payments industry. With a strong emphasis on professional growth, competitive salaries, and comprehensive wellness programs, we ensure our team members thrive both personally and professionally. Join us to be part of a global community dedicated to innovation and excellence in legal compliance and contract negotiations.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Growth & Optimisation Specialist in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Greater Giving, Inc. are looking for when hiring for a eCommerce Growth & Optimisation Specialist.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Greater Giving, Inc. for the eCommerce Growth & Optimisation Specialist, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Greater Giving, Inc. as a eCommerce Growth & Optimisation Specialist, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Greater Giving, Inc.’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a eCommerce Growth & Optimisation Specialist.
We think you need these skills to ace eCommerce Growth & Optimisation Specialist in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Greater Giving, Inc., make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Greater Giving, Inc.'s goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Greater Giving, Inc.. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Greater Giving, Inc.
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Greater Giving, Inc. uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Greater Giving, Inc.. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
