At a Glance
- Tasks: Lead and inspire teams to drive growth in the airlines and travel sector.
- Company: Join a leading name in global payments and shape the future of commerce.
- Benefits: Competitive salary, bonuses, wellness week, and family support initiatives.
- Other info: Opportunity to build high-performing teams and navigate a changing global landscape.
- Why this job: Make a real impact in a dynamic industry while developing your leadership skills.
- Qualifications: Experience in airlines and travel with strong commercial acumen.
The predicted salary is between 80000 - 100000 £ per year.
Make your mark at one of the biggest names in payments. We’re looking for a Head of Relationship Management for Airlines and Travel to join our ever-evolving Enterprise EMEA team and help shape the future of global commerce.
What you’ll own:
- Drive revenue growth across strategic verticals by identifying and capturing new market opportunities that expand Global Payments’ global footprint.
- Lead and inspire multiple teams of relationship managers and people leaders, building a culture of accountability, performance and continuous growth.
- Shape and execute client strategies that strengthen long-term partnerships and increase client satisfaction and retention.
- Identify and convert white space opportunities into profitable business outcomes that accelerate growth and market expansion.
- Use your expertise in global payments and international markets to influence commercial strategy and unlock cross-border opportunities.
- Build and scale high-performing teams by onboarding, mentoring and developing talent to reach their full potential.
- Partner across the business to align on growth priorities, driving innovation and delivering measurable results for clients and the organization.
What you’ll bring:
- Proven experience in airlines and travel industry with a strong understanding of international payments.
- A track record of driving growth and delivering results within high-potential or complex markets.
- Strong commercial acumen with the ability to identify opportunities and turn them into profitable outcomes.
- Extensive experience leading leaders, with a passion for developing talent and building high-performing teams.
- The ability to navigate change with confidence and adapt quickly in an evolving global environment.
- A bachelor’s degree or equivalent combination of education, training and experience.
My Health: We offer access to medical coverage that supports the health and wellbeing for you and your family.
My Money: In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.
My Lifestyle: We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.
My Family: FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.
My Time Off: We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.
Head of Relationship Management, Airlines and Travel employer: Greater Giving, Inc.
Greater Giving, Inc. is an exceptional employer that fosters a dynamic work culture in the heart of London, offering employees the chance to engage in groundbreaking projects within the payments industry. With a strong emphasis on professional growth, competitive salaries, and comprehensive wellness programs, we ensure our team members thrive both personally and professionally. Join us to be part of a global community dedicated to innovation and excellence in legal compliance and contract negotiations.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Relationship Management, Airlines and Travel
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Greater Giving, Inc. who are looking for fresh talent for roles like Head of Relationship Management, Airlines and Travel.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Greater Giving, Inc. and give you a leg up for your Head of Relationship Management, Airlines and Travel application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Head of Relationship Management, Airlines and Travel openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Head of Relationship Management, Airlines and Travel
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Head of Relationship Management, Airlines and Travel role at Greater Giving, Inc..
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Head of Relationship Management, Airlines and Travel position at Greater Giving, Inc..
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Greater Giving, Inc..
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Greater Giving, Inc.'s adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Head of Relationship Management, Airlines and Travel.
How to prepare for a job interview at Greater Giving, Inc.
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Greater Giving, Inc..
