Global Payments is transitioning and expanding its eCommerce and digital payments capabilities across the UK & ROI. As eCommerce Migrations Director, you will lead the teams, ways of working, and delivery frameworks responsible for migrating existing customers onto Worldpay eCommerce and associated card‑not‑present (CNP) solutions.
This is a people‑led leadership role with broad influence across sales channels, growth teams, professional services, and technology. You will shape how customer migrations are planned, executed, and scaled—ensuring platform transitions deliver successful activation, strong customer outcomes, and sustainable commercial value.
What you’ll do
- Lead the eCommerce Migrations function across UK & ROI.
- Build, develop, and coach teams responsible for migration delivery, activation support, and migration‑related sales support.
- Define and implement migration strategies that balance customer experience, delivery capacity, and business priorities.
- Ensure migrations result in real adoption and usage of Worldpay eCommerce and CNP capabilities, not just technical completion.
- Work closely with Sales, Growth, Professional Services, Product, and Technology teams to ensure clear ownership and smooth handover throughout the migration journey.
- Establish clear migration operating rhythms, governance, and escalation points.
- Use performance data and insight to identify risks, remove friction, and continuously improve migration outcomes.
- Act as a senior point of escalation for complex or high‑risk customer migrations.
What success looks like
- Priority customers successfully migrated to Worldpay eCommerce
- Strong post‑migration activation and usage rates
- Reduced migration‑related churn and customer risk
- Clear ownership, consistency, and predictability in migration delivery
- A scalable migration model that supports long‑term platform transition
What you bring
- Experience leading teams through migrations, implementations, platform transitions, or large‑scale customer change
- A people‑first leadership approach, with confidence coaching managers and delivery teams
- Strong organisational and prioritisation skills across multiple workstreams
- Commercial awareness with a focus on customer retention and value creation
- Experience working cross‑functionally in complex, matrixed environments
- A practical, data‑informed approach to improving execution and outcomes
Explore the benefits we offer to Globalpayers in the United Kingdom
What we offer you
A multifaceted role with a high degree of responsibility and a broad spectrum of opportunities
A modern and flexible work environment and a dedicated, motivated, and supportive team
Time to support charities and give back to your community
A fantastic range of benefits designed to help support your lifestyle and well-being
My Health
We offer access to medical coverage that supports the health and wellbeing for you and your family
My Money
In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.
My Lifestyle
We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing
My Family
FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones
My Time Off
We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.
eCommerce Migrations Director UK & ROI employer: Greater Giving, Inc.
Greater Giving, Inc. is an exceptional employer that fosters a dynamic work culture in the heart of London, offering employees the chance to engage in groundbreaking projects within the payments industry. With a strong emphasis on professional growth, competitive salaries, and comprehensive wellness programs, we ensure our team members thrive both personally and professionally. Join us to be part of a global community dedicated to innovation and excellence in legal compliance and contract negotiations.
StudySmarter Expert Advice🤫
We think this is how you could land eCommerce Migrations Director UK & ROI
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Greater Giving, Inc. are looking for when hiring for a eCommerce Migrations Director UK & ROI.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Greater Giving, Inc. for the eCommerce Migrations Director UK & ROI, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Greater Giving, Inc. as a eCommerce Migrations Director UK & ROI, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Greater Giving, Inc.’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a eCommerce Migrations Director UK & ROI.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Greater Giving, Inc., make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Greater Giving, Inc.'s goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Greater Giving, Inc.. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Greater Giving, Inc.
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Greater Giving, Inc. uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Greater Giving, Inc.. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
