At a Glance
- Tasks: Design AI workflows and create transformative agent experiences in global commerce.
- Company: Join a leading name in payments with a dynamic AI Strategy team.
- Benefits: Enjoy competitive salary, bonuses, wellness weeks, and family support.
- Other info: Collaborative environment with unmatched energy and growth opportunities.
- Why this job: Shape the future of work with cutting-edge AI technology and innovative solutions.
- Qualifications: 5+ years in business analysis or related fields, with strong communication skills.
The predicted salary is between 63000 - 77000 £ per year.
Make your mark at one of the biggest names in payments. We’re looking for an AI Agent Designer to join our ever-evolving AI Strategy team and help shape the future of global commerce.
What you’ll own:
- Design and orchestrate AI-powered workflows and autonomous agent experiences that transform how work gets done across Global Payments.
- Partner with business leaders to identify high-value opportunities, translate business challenges into agentic solutions, and define future-state ways of working.
- Create agent blueprints, workflow designs, requirements, and success metrics that enable engineering teams to build scalable AI solutions.
- Lead AI discovery workshops, map complex cross-functional processes, and uncover opportunities for automation, augmentation, and productivity gains.
- Evaluate emerging AI technologies, tools, and agent frameworks, helping shape the company's vision for the next generation of AI-enabled work.
What you’ll bring:
- 5 years+ of experience in business analysis, product management, consulting, process design, solution design, or a related role.
- Demonstrated ability to analyse complex business processes and translate them into structured requirements, workflows, or technology solutions.
- Strong facilitation and stakeholder management skills, with experience working directly with senior business and technology leaders.
- Experience with AI, automation, workflow platforms, or data-driven technologies.
- Excellent communication, storytelling, and problem-solving skills, with the ability to simplify complex concepts and influence decision-making.
It’s a bonus if you have:
- Experience in payments, fintech, financial services, or other highly regulated industries.
- Knowledge of Large Language Models (LLMs), prompt engineering, knowledge management, RAG architectures, or AI product development.
Act like an owner: We take accountability — working at pace to own our outcomes. We empower each other to make decisions. We’re innovative — always finding better ways to deliver impact.
Win as one team: We value personal connections — moving forward together with clarity. We build inclusive and global teams — embracing different perspectives and ideas. It’s always ‘we,’ never ‘me.’ We’re determined to succeed together.
Why this role is different: This is an opportunity to help define how AI agents reshape work across a global enterprise. You'll work at the intersection of business strategy, emerging technology, and human-centred design, partnering with leaders across Product, Engineering, Operations, Finance, Sales, and Corporate Functions to create the next generation of AI-powered experiences.
About the team: Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Explore the benefits we offer to Globalpayers in the United Kingdom:
- My Health: We offer access to medical coverage that supports the health and wellbeing for you and your family.
- My Money: In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.
- My Lifestyle: We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.
- My Family: FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.
- My Time Off: We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.
Privacy Statement: Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.
Sourcing Model: Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
AI Agent Designer employer: Greater Giving, Inc.
Greater Giving, Inc. is an exceptional employer that fosters a dynamic work culture in the heart of London, offering employees the chance to engage in groundbreaking projects within the payments industry. With a strong emphasis on professional growth, competitive salaries, and comprehensive wellness programs, we ensure our team members thrive both personally and professionally. Join us to be part of a global community dedicated to innovation and excellence in legal compliance and contract negotiations.
