Working Team Leader

Application Deadline: 21 November 2025

Department: Train Presentation

Location: Crown Point Depot

Compensation: £33,252 / year

About the Role

We are looking for a proactive Working Team Leader to join our Train Presentation team in Crown Point Depot. In this role, you will lead by example, supporting and motivating a team of train cleaners to deliver safe, efficient, and high‑quality cleaning standards that enhance the passenger experience.

This position is both hands‑on and supervisory — combining cleaning duties with team management, quality checks, and performance support.

35 hours per week, based on two shifts – day shift and rotating night shifts on a roster that includes weekend work. You must be able to arrange your own transport for early/late shifts. Day shift starts at 10:00 am, night shift finishes at 4:30 am.

Key Responsibilities

• Lead, direct, and support the cleaning team in line with the GA Presentation Manual.
• Carry out train cleaning duties, ensuring safety standards are consistently met.
• Operate specialist cleaning equipment and safely manage biological hazards and sharps.
• Conduct routine quality and safety checks, ensuring corrective actions are followed through.
• Manage rosters, assist with recruitment, and assess staff competency.
• Deliver staff briefings, inductions, and ongoing training, encouraging two‑way communication.
• Respond to service disruptions and winterisation tasks such as de‑icing.
• Ensure lost property and accident reporting procedures are followed correctly.
• Maintain good housekeeping standards across all depot and work areas.

What We’re Looking For

• Previous leadership or supervisory experience, ideally within cleaning, facilities, or transport.
• A strong commitment to safety, quality, and teamwork.
• Excellent communication and organisational skills.
• Flexibility to work at different locations when business needs require.
• Attention to detail and pride in delivering high presentation standards.

Job Benefits

• Travel Discounts: free travel on Greater Anglia and 75% off with other train operators, plus discounts for eligible family members.
• International Adventures: after 12 months, unlock international travel for you and your family.
• Exclusive Discounts: access the GA Hapi App for deals on shopping, dining, and fun days out.
• Vouchers for Loved Ones: 12 annual discount vouchers for family and friends.
• Wellbeing Support: 24/7 employee assistance, eyecare vouchers, flu jabs, and physiotherapy services.
• Pension Perks: start with a Defined Contribution pension, with the option to upgrade to a Final Salary pension after 2 years.
• Family‑Friendly Policies: maternity, paternity, adoption leave, and shared parental leave after 26 weeks.
• Cycle to work and tech purchase schemes available once you pass probation.

Join Us and Experience

• Inclusivity & Respect: be yourself and thrive in a supportive environment where every idea and person is valued. Help us be Greater Together.
• Community & Teamwork: work together to deliver the best for our customers while enjoying a friendly, can‑do atmosphere.
• Pride & Progress: contribute to meaningful change and a sustainable future, with continuous improvement as the norm.

Ready to Bring Your G A Game?

The closing date for all completed applications is on Friday 7th November 2025. Please note vacancies can close earlier due to high influx of candidate applications.

At Greater Anglia we are proud of the work that we do. We’re investing to help shape the future of rail in the UK and being a part of our team gives you every opportunity to contribute to the journey we are on.