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For Companies At a Glance
- Tasks: Engage with customers on social media and provide real-time service updates.
- Company: Leading transportation provider with a focus on customer engagement.
- Benefits: Unique travel perks and comprehensive employee support services.
- Why this job: Be the voice of the company and make a difference during service disruptions.
- Qualifications: Excellent communication skills and a proactive customer service mindset.
- Other info: Part-time role with flexible hours and a supportive work environment.
The predicted salary is between 13 - 16 £ per hour.
A leading transportation provider is hiring a part-time Social Media /Mobile Information Controller in Romford. This role involves engaging with customers through social media and delivering real-time mobile information to ensure service updates are accurate during disruptions.
Ideal candidates will have excellent communication skills and a proactive approach to customer service. The role offers unique travel benefits and employee support services, enhancing overall employee well-being.
Real-Time Social Media & Info Controller (Part-Time) in Romford employer: Greater Anglia
Contact Detail:
Greater Anglia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Real-Time Social Media & Info Controller (Part-Time) in Romford
✨Tip Number 1
Get to know the company! Research their social media presence and understand how they engage with customers. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with customers, try role-playing scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly during the interview.
✨Tip Number 3
Show off your proactive side! Think of examples from your past experiences where you went above and beyond for customer service. Be ready to share these stories to demonstrate your commitment to providing excellent service.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you submit it there. It shows you're serious about the opportunity and helps us keep track of your application easily.
We think you need these skills to ace Real-Time Social Media & Info Controller (Part-Time) in Romford
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about engaging with customers, make sure your application highlights your communication skills. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer service or social media.
Be Proactive in Your Approach: We love candidates who take initiative! In your application, mention any times you've gone above and beyond to solve a problem or improve a situation. This will show us that you're the proactive type we’re looking for.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of Social Media & Info Controller. Mention how your skills align with the job description and why you’re excited about this opportunity.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Greater Anglia
✨Know Your Social Media Inside Out
Make sure you’re familiar with the company’s social media presence. Check their recent posts, customer interactions, and how they handle disruptions. This will help you demonstrate your understanding of their brand voice and how you can contribute to engaging customers effectively.
✨Show Off Your Communication Skills
Prepare examples of how you've successfully communicated with customers in the past. Whether it’s through social media or face-to-face, be ready to discuss specific situations where your proactive approach made a difference. This will highlight your suitability for the role.
✨Be Ready for Real-Time Scenarios
Think about potential disruptions that could occur in the transportation sector and how you would respond. Practise articulating your thought process on how to deliver accurate information quickly. This shows you’re not just reactive but also proactive in managing customer expectations.
✨Highlight Your Customer Service Passion
Express your enthusiasm for customer service during the interview. Share stories that showcase your dedication to helping others and how you’ve gone above and beyond in previous roles. This aligns perfectly with the company’s focus on enhancing employee well-being and customer satisfaction.
