At a Glance
- Tasks: Support individuals and families at risk of homelessness with proactive advice and solutions.
- Company: Join Great Yarmouth Borough Council, dedicated to community excellence and support.
- Benefits: Enjoy a fixed-term contract, competitive salary, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a focus on collaboration and resilience.
- Why this job: Make a real difference in people's lives while tackling homelessness in your community.
- Qualifications: Experience in customer-facing roles and knowledge of housing law preferred.
The predicted salary is between 31500 - 38500 £ per year.
Are you passionate about preventing homelessness and have experience working in a customer facing role? If the answer is yes, then we want to hear from you. As a Homeless Prevention Officer you will provide proactive support and advice to individuals and families at risk of homelessness. The role involves preventing homelessness through early intervention, identifying housing solutions, and working with external agencies to ensure individuals receive the necessary support to sustain their accommodation.
The post is offered on a Fixed Term Contract / Secondment until 31 March 2028. If applying for the position as a secondment, you must obtain your line manager’s approval before applying for the position. You will seek to ensure that individuals and families at risk of homelessness are supported to maintain existing accommodation or access alternative suitable accommodation. This role requires a satisfactory basic disclosure from the Disclosure and Barring Service (DBS).
The successful candidate will be able to demonstrate that they have the following skills, knowledge and work experience:
- Excellent communication, interpersonal, problem-solving, creative thinking, organisational and IT skills
- Knowledge of housing law, homelessness legislation, and welfare benefits
- Experience working in a customer-facing role, particularly within housing, social services, or a related field
- Experience in case management or working with vulnerable individuals or families
You will be empathetic, compassionate, and have a non-judgmental approach to working with individuals in crisis. You will be able to work independently and as part of a team, working well under pressure. You will have a collaborative approach to working with colleagues and external partners. You will be resilient and adaptable, with the ability to manage challenging situations and emotional stress.
Great Yarmouth Borough Council has the goal to achieve excellence for the Borough. We don’t just say we are ambitious; we mean it. We are always looking at the ways in which we can improve and be the best that we can, providing the best for the people who live, work, visit and operate businesses in the Borough. We have big plans for the future and massive opportunities ahead. We are one of the most successful enterprise zones in the country, Great Yarmouth is England’s offshore energy hub and Norfolk’s biggest seaside resort at the edge of the Broads National Park. The challenges we face in the borough are wide, but our commitment to achieving more has never been so focused. We offer a range of exciting benefits as an employer and are committed to a policy of equal opportunity in employment and the services we provide.
Homeless Prevention Officer employer: Great Yarmouth Borough Council
Great Yarmouth Services Limited is an excellent employer, offering a supportive work culture that values teamwork and dedication. With generous holiday allowances and opportunities for personal growth within the refuse department, employees can enjoy a fulfilling career while contributing to the community's cleanliness and sustainability in the vibrant town of Great Yarmouth.
Contact Details:
Great Yarmouth Borough Council Recruitment Team
