At a Glance
- Tasks: Support the delivery of housing advice and tackle homelessness in your community.
- Company: Join Great Yarmouth Borough Council, committed to excellence and community improvement.
- Benefits: Exciting benefits, equal opportunity employer, and a chance to make a real difference.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a team that creates long-term solutions for homelessness and supports local residents.
- Qualifications: Experience in housing advice, strong communication skills, and a passion for helping others.
The predicted salary is between 33912 - 41448 £ per year.
Are you passionate about tackling homelessness and have experience in delivering homeless services? If the answer is yes, then we want to hear from you. You will work as part of a team, delivering the Council's statutory homeless function, and provide a front-line customer focused service, including the provision of housing advice. The post is offered on a Fixed Term Contract / Secondment for 10 months. If applying for the position as a secondment, you must obtain your line manager's approval before applying for the position. This role requires a satisfactory basic disclosure from the Disclosure and Barring Service (DBS).
You will:
- Support the delivery of the Council's priority objectives as expressed through the Corporate Plan, the Housing Strategy and the Homelessness Strategy.
- Promote the values and principles of the Council in the delivery of services and engagement with our local communities.
- Take a holistic view of the causes of housing problems and work with the customer and other agencies to help solve the individual's housing problem, with the aim of identifying a long-term solution to prevent the problem re-occurring in the future.
- Contribute to the development of the service business and work plans.
- Work collaboratively across the organisation to deliver services.
- Contribute towards supporting the organisation's continuous improvement and values and embed this within the culture of the organisation.
- Ensure that services are based on an understanding of customer demand and designed to meet customer need.
Additional requirements:
- Participate in the out of hours on call rota, taking and dealing with telephone calls as appropriate including arranging bed and breakfast accommodation as necessary.
- Provide expert housing advice to prevent homelessness and help residents secure suitable housing.
- Experience in housing advice, social care, or similar advisory roles.
- Strong negotiation, communication, and caseload management skills.
- Assess applications in line with the Housing Act 1996, Homelessness Act 2002, and Homelessness Reduction Act 2017.
- Create tailored Personal Housing Plans and negotiate with landlords and agencies to resolve housing crises.
About You:
- A good standard of education including levels of numeracy and literacy.
- Excellent IT, communication, negotiation and organisation skills.
- Knowledge of housing and homelessness legislation and statutory guidance, welfare rights, the criminal justice system, safeguarding requirements, the EU Settlement Scheme.
- Experience of working with individuals who may have challenging behaviour or multiple needs.
- Experience of working in a customer facing environment and giving information or advice.
- Experience of working with people experiencing homelessness.
- Experience of managing a caseload.
- You will be able to work under pressure, remaining calm in challenging situations.
About Us:
Great Yarmouth Borough Council has the goal to achieve excellence for the Borough. We don't just say we are ambitious; we mean it. We are always looking at the ways in which we can improve and be the best that we can, providing the best for the people who live, work, visit and operate businesses in the Borough. We have big plans for the future and massive opportunities ahead. We are one of the most successful enterprise zones in the country, Great Yarmouth is England's offshore energy hub and Norfolk's biggest seaside resort at the edge of the Broads National Park. The challenges we face in the borough are wide, but our commitment to achieving more has never been so focused. We know that our team members are our most valuable asset, working hard to achieve our short and long term goals. We offer a range of exciting benefits as an employer and are committed to a policy of equal opportunity in employment and the services we provide.
Homeless Options Advisor in Great Yarmouth employer: Great Yarmouth Borough Council
Great Yarmouth Borough Council is an excellent employer, offering a supportive work culture that values collaboration and professional development. As a part-time Fire Safety Officer, you will benefit from a hybrid working model, allowing for flexibility while contributing to the safety and compliance of housing stock in the community. With opportunities for training and growth, you will play a vital role in enhancing building safety and making a meaningful impact in the lives of residents.
Contact Details:
Great Yarmouth Borough Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Homeless Options Advisor in Great Yarmouth
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to Great Yarmouth Borough Council, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Homeless Options Advisor in Great Yarmouth
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of Great Yarmouth Borough Council. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at Great Yarmouth Borough Council. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at Great Yarmouth Borough Council
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with Great Yarmouth Borough Council.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Homeless Options Advisor role at Great Yarmouth Borough Council, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show Great Yarmouth Borough Council that you can think critically and act effectively under pressure.
