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- Tasks: Manage station operations and ensure smooth customer flow while delivering top-notch service.
- Company: Join a regional transport company committed to exceptional customer experiences.
- Benefits: Salary between £28,000 to £31,000, with training and a supportive work environment.
- Why this job: Be part of a dynamic team that values enthusiasm and teamwork in a vibrant setting.
- Qualifications: Must be enthusiastic, team-oriented, and flexible with shift work.
- Other info: Opportunities available at various locations, including Reading and Oxford.
The predicted salary is between 28000 - 31000 £ per year.
A regional transport company in the UK is hiring for two roles: Train Dispatcher and Ticket Barrier Assistant. Successful candidates will deliver exceptional customer service while managing station operations and customer flow. Training is provided, with a salary range of £28,000 to £31,000 annually.
Candidates must be enthusiastic, team-oriented, and able to work shifts including weekends. Various station locations include Reading and Oxford, among others. A supportive and inclusive working environment is promoted.
Rail Station Service & Dispatch Specialist in Reading employer: Great Western Railway
Contact Detail:
Great Western Railway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rail Station Service & Dispatch Specialist in Reading
✨Tip Number 1
Get to know the company! Research the regional transport company and its values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the roles focus on delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Network with current employees! If you can, reach out to people who work at the company or in similar roles. They can provide insider tips and might even put in a good word for you. It’s all about connections!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you're proactive and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Rail Station Service & Dispatch Specialist in Reading
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're excited about the role and ready to contribute to our team!
Tailor Your Application: Make sure to customise your CV and cover letter for the Rail Station Service & Dispatch Specialist position. Highlight any relevant experience or skills that match what we're looking for in a Train Dispatcher or Ticket Barrier Assistant.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get to know you better!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Great Western Railway
✨Know the Role Inside Out
Before your interview, make sure you understand the specifics of the Rail Station Service & Dispatch Specialist role. Familiarise yourself with what Train Dispatchers and Ticket Barrier Assistants do, as well as the importance of customer service in managing station operations.
✨Show Your Enthusiasm
This position requires a positive attitude and enthusiasm for working in a team. During the interview, express your passion for customer service and teamwork. Share examples from your past experiences where you’ve gone above and beyond to help customers or support your colleagues.
✨Prepare for Shift Work Questions
Since the job involves working shifts, including weekends, be ready to discuss your availability and flexibility. Think about how you can manage your time effectively and maintain a work-life balance while being committed to the role.
✨Emphasise Inclusivity and Support
The company values a supportive and inclusive environment. Be prepared to talk about how you contribute to a positive workplace culture. Share any experiences where you’ve fostered inclusivity or supported your teammates, as this aligns with their values.
