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- Tasks: Process payroll data and support the team in delivering high-quality payroll services.
- Company: Join Great Western Railway, a proud custodian of the UK's iconic rail network.
- Benefits: Enjoy free rail travel, health care, pension scheme, and discounts on shopping and gym memberships.
- Why this job: Be part of a dynamic team that supports over 100 million passengers every year.
- Qualifications: Experience in payroll processing and strong communication skills are essential.
- Other info: Modern office in central Bristol with excellent career growth opportunities.
The predicted salary is between 30000 - 36000 £ per year.
This is a full time, permanent position. Salary is £30,438.
Join Great Western Railway – Proud to Support Our People and Our Passengers. At GWR, we're more than a train company - we’re the proud custodians of one of the UK’s most iconic rail networks. Every year, we help over 100 million people travel across the South West, South Wales and London, through some of the country’s most scenic routes. With a modern fleet, ambitious plans for the future, and a 91% customer satisfaction score, we’re on a journey of continuous improvement. Our people are at the heart of that journey - and as a Payroll Administrator, you’ll play a key role in supporting them every step of the way.
About the team: The Payroll team is based in central Bristol. The team is responsible for the production of weekly and four weekly payrolls for GWR, TransPennine Trains Ltd (TPTL), Hull trains and Heathrow Express. The team processes all payroll and pension data and assists with the resolution of queries from staff and external organisations.
About the job: This position supports the payroll function of GWR, it is responsible for both processing payroll data and providing day-to-day support and reports to the team and support functions. To deliver a high-quality payroll service to GWR and other company payroll services provided by GWR.
The Reward: As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including:
- Defined benefit pension scheme with the Railways Pension Scheme
- Free rail travel across the GWR network for you and your family
- Company-sponsored health care plan
- Discounted shopping and gym membership
- Employee assistance programme and much more.
Your main responsibilities will be:
- Responsible for the accurate processing of data into the payroll system from status returns, timesheets, and all other business forms.
- Ensuring that all interfaces from internal and external sources are effectively checked and controlled before submission to the payroll system.
- Producing attendance, annual leave and other business-related reports and dealing with email requests.
- Responding to colleague queries relating to payroll and attendance data.
- Ensuring GDPR compliance for internal and external data.
- Ensuring compliance with the GWR delegated authority matrix ensuring all GWR managers have appropriate authorisation levels to submit and authorise payroll data.
- Adhoc duties as and when required.
You’ll need to be:
- Experienced in working in a large payroll department and working to tight deadlines.
- Experienced in dealing with multiple terms and conditions.
- Proactive with a positive can-do attitude.
- Able to provide excellent customer service.
- Professional, confident and act with a high level of integrity at all times.
As a minimum, you will need to have:
- Strong communication and people skills.
- Knowledge and understanding of payroll processes.
- Knowledge of statutory payroll legislation.
- Accurate and with strong attention to detail.
- Strong system skills, including Excel and ideally Cyborg.
About the location: The team are currently based in a modern office space in central Bristol.
Working Pattern: Monday to Friday - 35 hours per week.
Additional Information: There will be a requirement to work occasional weekends.
Payroll Administrator in West Bromwich employer: Great Western Railway (GWR)
Contact Detail:
Great Western Railway (GWR) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Administrator in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to current or former employees at GWR on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common payroll scenarios. We want to show that we can handle real-life situations, so think about how you’d tackle payroll discrepancies or staff queries.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and confident. A smart outfit can boost our confidence and help us feel ready to impress.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the role. Let’s remind them why we’re the perfect fit for the Payroll Administrator position!
We think you need these skills to ace Payroll Administrator in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Payroll Administrator role. Highlight your experience in payroll processing and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with GWR and how your background makes you the perfect fit for the Payroll team. Keep it friendly and professional, just like us!
Show Off Your Attention to Detail: Since accuracy is key in payroll, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work, just like we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our fantastic team at GWR!
How to prepare for a job interview at Great Western Railway (GWR)
✨Know Your Payroll Stuff
Make sure you brush up on your payroll knowledge before the interview. Understand the key processes, statutory legislation, and any specific systems like Cyborg that might be used. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Show Off Your Customer Service Skills
As a Payroll Administrator, you'll be dealing with queries from colleagues. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or helped someone understand a complex process – this will highlight your proactive attitude.
✨Be Detail-Oriented
Attention to detail is crucial in payroll. During the interview, mention specific instances where your attention to detail made a difference. Whether it was catching an error or ensuring compliance with regulations, these examples will demonstrate your capability to handle sensitive data accurately.
✨Prepare Questions About the Team
Show your interest in the team dynamics by preparing thoughtful questions. Ask about the challenges the payroll team faces or how they ensure compliance with GDPR. This not only shows your enthusiasm for the role but also helps you gauge if the team environment is right for you.
