Train Dispatch & Customer Service Lead in Swindon

Train Dispatch & Customer Service Lead in Swindon

Swindon Full-Time No working from home possible
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Great Western Railway is seeking a Service Delivery Supervisor in Taunton to lead a team of Service Delivery Assistants, ensuring safe and timely train dispatch and excellent customer service. You’ll coordinate staff, respond to passenger needs and uphold safety standards across the station.

The role requires the ability to make decisive, calm decisions under pressure, work to defined procedures and maintain a secure, welcoming station environment for customers and colleagues.

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Train Dispatch & Customer Service Lead in Swindon employer: Great Western Railway (GWR)

Great Western Railway (GWR) is an exceptional employer, offering a dynamic work environment in Wokingham, Berkshire, where you can be part of a team that transforms train travel for millions. With a strong commitment to diversity and inclusion, GWR fosters a culture where every employee is valued and supported, providing ample opportunities for professional growth and development. Join us to enjoy competitive benefits, a focus on safety, and the chance to contribute to one of the UK's most prestigious railway networks.

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Contact Details:

Great Western Railway (GWR) Recruitment Team