Senior PMO Technical Systems Manager in Swindon

About the Team

The Programme Management Office (PMO) plays a central role within our Programmes Directorate. We provide the structure, support, and oversight that keep projects on track - ensuring consistency across our programmes and projects. Acting as the hub for governance, delivery support, and performance reporting, the PMO drives successful outcomes and enables our teams to deliver real impact.

About the Job

We're looking for a Senior PMO Technical Systems Manager to lead the development and continuous improvement of the systems and tools that support enterprise-wide portfolio, programme, and project management. This role connects PMO governance with technology, ensuring we have the right digital capabilities, data structures, and reporting solutions to support informed decision-making and consistent delivery across GWR.

Your main responsibilities will be:

• Lead the PMO systems roadmap and implement PPM tools integrated with existing platforms such as BI/Power Platform and DocuSign.
• Act as SME for all PMO systems, driving automation, innovation, and the use of emerging technologies including AI.
• Manage relationships with IT, Finance, system users, and system suppliers, translating requirements into system enhancements.
• Ensure systems align with PMO governance, standards, and compliance requirements.
• Develop and maintain advanced BI dashboards and lead data quality initiatives to provide accurate, actionable insights.
• Manage system supplier relationships by conducting weekly and periodic system development, performance, and product backlog reviews and bug resolution.
• Implement robust access controls, audit trails, and data retention policies in PMO systems.
• Maintain and review periodically system documentation, training materials, and support guides.

The Reward

As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including:

• Defined benefit pension scheme with the Railways Pension Scheme.
• Free rail travel across the GWR network for you and your family.
• Company-sponsored health care plan.
• Discounted shopping and gym membership.
• Employee assistance programme and much more.

What we're looking for

We'd love to hear from you if you have experience and confidence in:

• Systems integration, data architecture, and automation.
• Microsoft Planner – formally known as Project For The Web.
• Microsoft Dataverse, SharePoint, Power Automate/Flow and Dynamics 365 delivering Power Apps supporting both canvas and model‑driven app development.
• Use of AI Builder and or Copilot Studio to fulfil our long-term AI strategy.
• Managing PMO systems, tools, or platforms at enterprise level.
• Implementing and/or optimising PPM tools and reporting environments.
• Portfolio, programme, and project management disciplines.

What you'll bring

• Power BI data analyst certification or equivalent.
• Advanced MS Excel skills including knowledge of VBA and SQL.
• Data modulating with Power BI, intermediate DAX & Time intelligence or equivalent.
• Microsoft Power Platform App Maker or equivalent.
• API Design and Fundamentals or equivalent.
• MS Certified in designing and implementing an Azure AI solution – desirable.
• Prince2 foundation or equivalent – desirable.

Application

Please apply online via our website https://careers.firstgroup.co.uk/brand-gwr. If you have any problems applying, please email gwrrecruitment@gwr.com.

Our Commitment to Inclusion

We all belong at GWR. We embrace diversity and ensure equal opportunities for all. Differences in age, gender, LGBTQIA, ethnicity, religion and disability are valued, with zero tolerance for prejudice. We promote flexible working, review job roles for accessibility, and our support colleagues to thrive within their roles. If you need adjustments due to a disability or neurodivergent condition, please let us know.