At a Glance
- Tasks: Drive modern trains through stunning UK countryside while ensuring passenger safety and satisfaction.
- Company: Join Great Western Railway, a leader in transforming rail travel with a focus on customer experience.
- Benefits: Enjoy a competitive salary, free rail travel for you and family, healthcare, and gym discounts.
- Why this job: Be part of a diverse team that values inclusivity and offers ongoing development opportunities.
- Qualifications: Must be a qualified train driver with a commitment to safety and customer service.
- Other info: Flexible working options available; application process includes online assessments and medical examination.
The predicted salary is between 50000 - 70000 £ per year.
Who are we?
GWR is the proud custodian of Brunel\’s railway – one of the most prestigious networks in the world. We operate some of the newest trains in the country and have exciting plans to expand our services. With over one hundred million passenger journeys annually, we serve more than 275 stations across the South West, from Cornwall and South Wales to London, passing through scenic countryside and top tourist destinations.
We are transforming train travel by empowering our diverse team of over 6,000 employees to create a great experience for our customers. Our goal is to revalue rail as a relaxing, fast, efficient, friendly, and fun way to travel.
Salary: £62,195 for the first 12 months as a qualified driver, increasing to £69,105 thereafter.
Great Western Railway is renowned for its prestigious network. We are recruiting for a Talent Pool of Qualified Train Drivers who are passionate about delivering a different kind of rail service, where rewards are first class, and the fleet is modernizing.
As a Qualified Driver at GWR, you will drive through some of the UK\’s most beautiful countryside. We set a new standard for rail travel, focusing on providing a relaxing, fast, efficient, and friendly experience.
You will use your drive, commitment, passion for customer service, and exemplary safety record to help over 100 million passengers travel safely and on time to more than 275 stations each year.
This role requires working various shifts and residing within an hour\’s travel of the depot.
In return, we offer an excellent salary, a competitive pension scheme, free rail travel across the GWR network for you and your family, a company-sponsored healthcare plan, and many other benefits through our colleague benefits scheme.
If successful at interview, you will be added to our talent pool for the relevant depot and contacted if vacancies become available. Some vacancies are immediate.
Additional Information:
Our application process includes:
- Online application form
- Online situational judgment exercise
- Completion of RSSB Safety Critical information transfer form (verification with your current employer will be required after passing the medical)
- Selection interview
- Medical examination
The Reward
Along with a supportive team environment and comprehensive training, GWR colleagues enjoy benefits such as ongoing development, a defined benefit pension scheme, free rail travel for you and your family, healthcare, discounts, gym membership, and an employee assistance program.
We all belong at GWR. We are committed to creating an inclusive environment, valuing diversity in age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain zero tolerance for prejudice and promote diversity of thought and flexible working options where possible. If you need additional support during your application due to a disability or neurodivergent condition, please refer to the provided links for assistance.
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Qualified Train Driver - Westbury employer: Great Western Railway (GWR)
Contact Detail:
Great Western Railway (GWR) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Qualified Train Driver - Westbury
✨Tip Number 1
Familiarise yourself with GWR's values and mission. Understanding their commitment to customer service and safety will help you align your responses during the interview, showcasing how your own values match theirs.
✨Tip Number 2
Prepare for situational judgment exercises by reviewing common scenarios train drivers might face. Practising how you would handle these situations can give you an edge in demonstrating your decision-making skills.
✨Tip Number 3
Network with current or former GWR employees if possible. They can provide insights into the company culture and interview process, which can be invaluable in helping you stand out as a candidate.
✨Tip Number 4
Be ready to discuss your safety record and customer service experiences in detail. Highlighting specific examples will show your commitment to these crucial aspects of the role and reassure the interviewers of your suitability.
We think you need these skills to ace Qualified Train Driver - Westbury
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Qualified Train Driver at GWR. Familiarise yourself with their commitment to customer service and safety standards.
Tailor Your CV: Highlight relevant experience in your CV that showcases your driving skills, customer service background, and any safety training. Make sure to emphasise your commitment to safety and efficiency.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for rail travel and customer service. Mention why you want to work for GWR specifically and how you align with their values and mission.
Prepare for the Online Assessment: GWR includes an online situational judgment exercise in their application process. Practice similar assessments to improve your decision-making skills and ensure you can demonstrate your suitability for the role.
How to prepare for a job interview at Great Western Railway (GWR)
✨Know Your Safety Protocols
As a train driver, safety is paramount. Familiarise yourself with GWR's safety protocols and be prepared to discuss how you prioritise safety in your driving practices during the interview.
✨Showcase Your Customer Service Skills
GWR values a friendly and efficient service. Be ready to share examples of how you've provided excellent customer service in previous roles, highlighting your commitment to enhancing passenger experiences.
✨Understand the Role and Responsibilities
Research the specific duties of a Qualified Train Driver at GWR. Demonstrating a clear understanding of what the role entails will show your genuine interest and preparedness for the position.
✨Prepare for Situational Questions
Expect situational judgment questions that assess your decision-making skills under pressure. Practice responding to scenarios that a train driver might face, focusing on safety and customer service.