At a Glance
- Tasks: Manage payroll data and resolve queries in a fast-paced environment.
- Company: Join GWR, a leading railway network with a commitment to innovation and customer experience.
- Benefits: Enjoy free rail travel, health care, and a pension scheme.
- Other info: Flexible working hours with opportunities for career growth.
- Why this job: Be part of a dynamic team transforming train travel for millions.
- Qualifications: Experience in payroll processing and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
This is a Part Time role, 21.5 hours per week. Salary is £39,140 pro rata. Fixed Term contract for 18 months.
Who are we?
GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations. We are transforming the way people think about train travel, empowering our team of over 6,000 people from all different backgrounds to make it a great experience for our customers. Together, we will revalue rail as a very special way to travel – relaxing, fast, efficient, friendly and fun.
The Reward
As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including:
- defined benefit pension scheme with the Railways Pension Scheme,
- free rail travel across the GWR network for you and your family,
- company-sponsored health care plan,
- discounted shopping and gym membership,
- employee assistance programme and much more.
About the Team
The Payroll team is based in central Bristol and is responsible for the delivery of weekly and four-weekly payrolls for GWR and Heathrow Express. The team processes all payroll and pension data, while also providing support in resolving queries from employees and external organisations.
About the Job
This role supports the GWR payroll function and involves the processing of high-volume payroll data, as well as providing day-to-day support and reporting to customers. The position requires flexibility to work across all entity payrolls to ensure the delivery of a high-quality payroll service to GWR and Heathrow Express.
Your main responsibilities will be:
- Collating, reviewing, and amending payroll data from various time and attendance systems, and importing data into the payroll system while ensuring all interfaces remain compliant.
- Resolving complex payroll queries in a professional and timely manner.
- Processing Court Orders, Attachment of Earnings (AOE), and other payroll deductions.
- Carrying out payroll data validation and checking to ensure accuracy.
- Supporting the wider Payroll team, including checking colleagues' work and providing cover when required.
- Calculating and processing payroll information for new starters and leavers.
- Ensuring compliance with GDPR and company data protection requirements.
- Supporting the team with ad hoc duties and additional tasks as required.
You'll need to be:
- Experienced in working within a large payroll environment and managing tight deadlines.
- Experienced in handling multiple terms and conditions of employment.
- Proactive, with a positive and flexible can-do attitude.
- Professional, confident, and able to demonstrate a high level of integrity at all times.
- Committed to delivering excellent customer service and support.
As a minimum, you will need to have:
- Strong communication and people skills.
- Knowledge and understanding of payroll processes.
- Knowledge of statutory payroll legislation.
- Accurate and with strong attention to detail.
- Strong system skills, including excel and ideally Cyborg.
About the location: The team are currently based in a modern office space in central Bristol.
Working Pattern: 21.50 hours per week.
Additional Information: There will be a requirement to work occasional weekends and Bank holidays to ensure payrolls are delivered on time.
Application
Please apply online via our website https://careers.firstgroup.co.uk/brand-gwr. If you have any problems applying, please email gwrrecruitment@gwr.com.
Our Commitment to Inclusion
We all belong at GWR. We embrace diversity and ensure equal opportunities for all. Differences in age, gender, LGBTQIA, ethnicity, religion and disability are valued, with zero tolerance for prejudice. We promote flexible working, review job roles for accessibility, and support colleagues to thrive within their roles. If you need adjustments due to a disability or neurodivergent condition, please let us know.
Payroll Supervisor employer: Great Western Railway (GWR)
GWR is an exceptional employer, offering a supportive and inclusive work environment in the heart of Bristol. With a strong focus on employee growth, comprehensive training, and a range of benefits including free rail travel and a defined benefit pension scheme, GWR empowers its team to thrive while contributing to the transformation of train travel. Join us to be part of a dynamic team dedicated to delivering outstanding service and making a meaningful impact in the rail industry.
Contact Details:
Great Western Railway (GWR) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Supervisor
✨Tip Number 1
Get to know the company! Research GWR and its values. When you understand what makes them tick, you can tailor your approach in interviews and conversations, showing that you're not just another candidate but someone who genuinely fits into their culture.
✨Tip Number 2
Network like a pro! Connect with current or former GWR employees on LinkedIn. A friendly chat can give you insider info about the team and the role, plus it might just get your foot in the door when it comes to interviews.
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the responsibilities of the Payroll Supervisor role. Practise your answers to common interview questions, especially around payroll processes and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the GWR team. So, hit that apply button and let’s get you started on this exciting journey!
We think you need these skills to ace Payroll Supervisor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payroll Supervisor role. Highlight your experience in payroll processing and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for GWR. Remember, we love a positive attitude and a proactive approach!
Show Off Your Attention to Detail:Since accuracy is key in payroll, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work and pay attention to the little things!
Apply Through Our Website:Don't forget to apply through our website! It's the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team at GWR!
How to prepare for a job interview at Great Western Railway (GWR)
✨Know Your Payroll Stuff
Make sure you brush up on your payroll knowledge before the interview. Understand the key processes, statutory legislation, and any specific systems like Cyborg that might be used. Being able to discuss these confidently will show that you're serious about the role.
✨Show Off Your Attention to Detail
Since accuracy is crucial in payroll, prepare examples from your past experience where your attention to detail made a difference. Whether it was catching an error or ensuring compliance, having specific stories ready will help demonstrate your skills.
✨Be Ready for Customer Service Questions
GWR values excellent customer service, so expect questions about how you've handled complex payroll queries in the past. Think of situations where you resolved issues professionally and efficiently, and be ready to share those experiences.
✨Flexibility is Key
This role requires flexibility, so be prepared to discuss how you've adapted to changing circumstances in previous jobs. Whether it’s managing tight deadlines or covering for colleagues, showing that you can pivot when needed will make you stand out.
