Payroll Administrator

This is a full time, permanent position. Salary is £30,438.

Join Great Western Railway – Proud to Support Our People and Our Passengers. At GWR, we're more than a train company - we’re the proud custodians of one of the UK’s most iconic rail networks. Every year, we help over 100 million people travel across the South West, South Wales and London, through some of the country’s most scenic routes. With a modern fleet, ambitious plans for the future, and a 91% customer satisfaction score, we’re on a journey of continuous improvement. Our people are at the heart of that journey - and as a Payroll Administrator, you’ll play a key role in supporting them every step of the way.

About the team: The Payroll team is based in central Bristol. The team is responsible for the production of weekly and four weekly payrolls for GWR, TransPennine Trains Ltd (TPTL), Hull trains and Heathrow Express. The team process all payroll and pension data and assist with the resolution of queries from staff and external organisations.

About the job: This position supports the payroll function of GWR, it is responsible for both processing payroll data and providing day-to-day support and reports to the team and support functions. To deliver a high-quality payroll service to GWR and other company payroll services provided by GWR.

The Reward: As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including:

• Defined benefit pension scheme with the Railways Pension Scheme
• Free rail travel across the GWR network for you and your family
• Company-sponsored health care plan
• Discounted shopping and gym membership
• Employee assistance programme and much more.

Your main responsibilities will be:

• Responsible for the accurate processing of data into the payroll system from status returns, timesheets, and all other business forms.
• Ensuring that all interfaces from internal and external sources are effectively checked and controlled before submission to the payroll system.
• Producing attendance, annual leave and other business-related reports and dealing with email requests.
• Responding to colleague queries relating to payroll and attendance data.
• Ensuring GDPR compliance for internal and external data.
• Ensuring compliance with the GWR delegated authority matrix ensuring all GWR managers have appropriate authorisation levels to submit and authorise payroll data.
• Adhoc duties as and when required.

You’ll need to be:

• Experienced in working in a large payroll department and working to tight deadlines.
• Experienced in dealing with multiple terms and conditions.
• Proactive with a positive can-do attitude.
• Able to provide excellent customer service.
• Professional, confident and act with a high level of integrity at all times.

As a minimum, you will need to have:

• Strong communication and people skills.
• Knowledge and understanding of payroll processes.
• Knowledge of statutory payroll legislation.
• Accurate and with strong attention to detail.
• Strong system skills, including Excel and ideally Cyborg.

About the location: The team are currently based in a modern office space in central Bristol.

Working Pattern: Monday to Friday - 35 hours per week. There will be a requirement to work occasional weekends and Bank holidays to ensure payrolls are delivered on time.

Application: Please apply online via our website here. If you have any problems applying, please email gwrrecruitment@gwr.com.

We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details. If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.