At a Glance
- Tasks: Manage payroll data and resolve queries in a fast-paced environment.
- Company: Join GWR, a leading railway network with a commitment to innovation and customer experience.
- Benefits: Enjoy free rail travel, health care, and a pension scheme, plus discounts on shopping and gym memberships.
- Other info: Flexible working hours with opportunities for career growth in a supportive environment.
- Why this job: Be part of a dynamic team transforming train travel while gaining valuable payroll experience.
- Qualifications: Experience in payroll processing and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
This is a Part Time role, 21.5 hours per week. Salary is £39,140 pro rata. Fixed Term contract for 18 months.
Who are we?
GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales to London, passing through beautiful country and some of the UK's top tourist destinations. We are transforming the way people think about train travel, empowering our team of over 6,000 people from all different backgrounds to make it a great experience for our customers. Together, we will revalue rail as a very special way to travel – relaxing, fast, efficient, friendly and fun.
The Reward
As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including:
- defined benefit pension scheme with the Railways Pension Scheme,
- free rail travel across the GWR network for you and your family,
- company-sponsored health care plan,
- discounted shopping and gym membership,
- employee assistance programme and much more.
About the Team
The Payroll team is based in central Bristol and is responsible for the delivery of weekly and four-weekly payrolls for GWR and Heathrow Express. The team processes all payroll and pension data, while also providing support in resolving queries from employees and external organisations.
About the Job
This role supports the GWR payroll function and involves the processing of high-volume payroll data, as well as providing day-to-day support and reporting to customers. The position requires flexibility to work across all entity payrolls to ensure the delivery of a high-quality payroll service to GWR and Heathrow Express.
Your main responsibilities will be:
- Collating, reviewing, and amending payroll data from various time and attendance systems, and importing data into the payroll system while ensuring all interfaces remain compliant.
- Resolving complex payroll queries in a professional and timely manner.
- Processing Court Orders, Attachment of Earnings (AOE), and other payroll deductions.
- Carrying out payroll data validation and checking to ensure accuracy.
- Supporting the wider Payroll team, including checking colleagues' work and providing cover when required.
- Calculating and processing payroll information for new starters and leavers.
- Ensuring compliance with GDPR and company data protection requirements.
- Supporting the team with ad hoc duties and additional tasks as required.
You’ll need to be:
- Experienced in working within a large payroll environment and managing tight deadlines.
- Experienced in handling multiple terms and conditions of employment.
- Proactive, with a positive and flexible can-do attitude.
- Professional, confident, and able to demonstrate a high level of integrity at all times.
- Committed to delivering excellent customer service and support.
As a minimum, you will need to have:
- Strong communication and people skills.
- Knowledge and understanding of payroll processes.
- Knowledge of statutory payroll legislation.
- Accurate and with strong attention to detail.
- Strong system skills, including excel and ideally Cyborg.
About the location: The team are currently based in a modern office space in central Bristol.
Working Pattern: 21.50 hours per week.
Additional Information: There will be a requirement to work occasional weekends and Bank holidays to ensure payrolls are delivered on time.
Application: Please apply online via our website here. If you have any problems applying, please email.
Our Commitment to Inclusion: We all belong at GWR. We embrace diversity and ensure equal opportunities for all. Differences in age, gender, LGBTQIA, ethnicity, religion and disability are valued, with zero tolerance for prejudice. We promote flexible working, review job roles for accessibility, and support colleagues to thrive within their roles. If you need adjustments due to a disability or neurodivergent condition, please let us know.
Payroll Supervisor in England employer: Great Western Railway (GWR)
GWR is an exceptional employer, offering a supportive and inclusive work environment in the heart of Bristol. With a strong focus on employee growth, comprehensive training, and a range of benefits including free rail travel and a defined benefit pension scheme, GWR empowers its team to thrive while delivering outstanding service to millions of passengers. Join us in transforming train travel into a memorable experience, all while enjoying the perks of working for one of the UK's most prestigious railway networks.
Contact Details:
Great Western Railway (GWR) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Payroll Supervisor in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the payroll industry or even those who work at GWR. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your payroll knowledge and understanding of statutory legislation. We want you to show off your expertise and confidence when discussing your experience!
✨Tip Number 3
Don’t forget to highlight your customer service skills during interviews. GWR values a positive attitude and excellent support, so share examples of how you've gone above and beyond for clients or colleagues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the GWR team. Don’t miss out on this opportunity!
We think you need these skills to ace Payroll Supervisor in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Payroll Supervisor role. Highlight your experience in payroll processing and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for GWR. Remember, we love a positive and proactive attitude!
Show Off Your Attention to Detail:Since accuracy is key in payroll, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it’s super easy – just follow the link and fill out the form. We can’t wait to hear from you!
How to prepare for a job interview at Great Western Railway (GWR)
✨Know Your Payroll Stuff
Make sure you brush up on your payroll knowledge before the interview. Understand the key processes, statutory legislation, and any specific systems mentioned in the job description, like Cyborg. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves resolving complex payroll queries, be ready to demonstrate your strong communication skills. Think of examples where you've successfully handled difficult situations or provided excellent customer service. This will highlight your ability to support both colleagues and customers effectively.
✨Be Ready for Real Scenarios
Prepare for situational questions that might come up during the interview. For instance, how would you handle a payroll discrepancy? Practising these scenarios can help you articulate your thought process and problem-solving skills clearly, which is crucial for this role.
✨Emphasise Your Attention to Detail
In payroll, accuracy is everything. Be prepared to discuss how you ensure precision in your work. You could mention specific tools or methods you use to double-check your data. This will reassure the interviewers that you take quality seriously and can manage the high-volume data processing required.
