About Great Scotland Yard Hotel
Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster.
The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour.
Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London.
Duties and responsibilities related to the Head Waiter/ess role
- Lead and support the food and beverage team during service, ensuring a seamless and memorable guest experience.
- Act as a shift leader, overseeing daily restaurant operations and supporting managers in delivering departmental objectives.
- Guide, coach and motivate Waiters/Waitresses and Hosts/Hostesses to maintain exceptional service standards.
- Build strong relationships with guests, anticipating their needs and handling requests with professionalism and care.
- Conduct pre-service briefings and ensure clear communication across the team throughout eac...
Head Waiter/waitress employer: Great Scotland Yard
Great Scotland Yard Hotel is an exceptional employer, offering a unique opportunity to work in a luxury setting that combines rich history with modern elegance in the vibrant heart of Westminster. Our team enjoys a supportive work culture that prioritises employee growth and development, alongside competitive benefits and the chance to create memorable experiences for guests in one of London's most iconic locations.
