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For Companies At a Glance
- Tasks: Create unforgettable experiences for guests and be the face of luxury service.
- Company: Great Scotland Yard Hotel, a unique luxury destination in Westminster.
- Benefits: Competitive salary plus service charge, with opportunities for tips and bonuses.
- Why this job: Join a historic hotel and make a real impact on guest experiences.
- Qualifications: Passion for hospitality and excellent communication skills.
- Other info: Work in a vibrant environment with a focus on personal growth.
The predicted salary is between 26120 - 30000 £ per year.
Salary: £26,120.80 + Service Charge (up to £600 per month)
About Great Scotland Yard Hotel - The Unbound Collection
Great Scotland Yard Hotel is a one‑of‑a‑kind luxury destination in the heart of Westminster, where historic grandeur meets contemporary sophistication. As part of The Unbound Collection by Hyatt, the hotel offers a uniquely curated experience, exceptional service, and discreet luxury for the most discerning guests. Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.
Duties and responsibilities related to the Guest Experience Host/ess role:
- Serve as a key ambassador for the hotel, providing exceptional service and creating memorable experiences for every guest.
- Act as a primary point of contact, anticipating needs and ensuring satisfaction.
Guest Experience Host / ess in City of London employer: Great Scotland Yard
Contact Detail:
Great Scotland Yard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Host / ess in City of London
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with Great Scotland Yard's unique offerings and history. This way, when you chat with potential employers, you can show off your passion for the place and how you'd fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local hospitality events. Building relationships can give us insider info about the role and even lead to referrals, which can be a game-changer.
✨Tip Number 3
Practice your guest interaction skills! Role-play common scenarios you might face as a Guest Experience Host/ess. The more comfortable you are with providing exceptional service, the more confident you'll feel during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Great Scotland Yard team. Let's make it happen!
We think you need these skills to ace Guest Experience Host / ess in City of London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your passion for hospitality and how you create memorable experiences for guests.
Tailor Your Application: Make sure to tailor your application specifically for the Guest Experience Host/ess role. Highlight relevant experiences that showcase your ability to provide exceptional service and create unique guest experiences, just like we do at Great Scotland Yard Hotel.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key skills and experiences related to the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at Great Scotland Yard Hotel.
How to prepare for a job interview at Great Scotland Yard
✨Know the Hotel Inside Out
Before your interview, take some time to research Great Scotland Yard Hotel. Familiarise yourself with its history, unique offerings, and the overall guest experience. This knowledge will not only impress your interviewers but also help you understand how you can contribute to creating memorable experiences for guests.
✨Showcase Your Customer Service Skills
As a Guest Experience Host/ess, exceptional service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about specific situations that highlight your ability to anticipate needs and create memorable moments, as this will resonate well with the interviewers.
✨Dress the Part
Since you're applying for a luxury hotel position, make sure to dress smartly for your interview. Opt for professional attire that reflects the sophistication of Great Scotland Yard Hotel. This shows that you understand the brand and are serious about the role.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the hotel's approach to guest experience or how they handle feedback. Asking questions demonstrates your genuine interest in the role and helps you gauge if the hotel aligns with your values.
