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- Tasks: Lead the front-of-house operation and deliver exceptional dining experiences.
- Company: Join the prestigious Great Scotland Yard Hotel, part of Hyatt's Unbound Collection.
- Benefits: Enjoy 12 complimentary hotel nights, discounted stays, free meals, and continuous development.
- Why this job: Be a key player in a Michelin-star restaurant and shape unforgettable guest experiences.
- Qualifications: Proven leadership in high-end restaurants and a passion for exceptional service.
- Other info: Empower your career in a supportive environment with global opportunities.
The predicted salary is between 41000 - 41000 £ per year.
Salary: £41,000 + Service Charge
Days of the week: Tuesday - Saturday
About Ekstedt at The Yard, at Great Scotland Yard Hotel – The Unbound Collection by Hyatt
Great Scotland Yard Hotel’s flagship restaurant brings Michelin starred chef Niklas Ekstedt's signature style of wood fired ‘old Nordic’ cooking to the UK for the very first time. Ekstedt at The Yard focuses on Scandinavian cooking techniques using the very best seasonal local ingredients; featuring a menu of signature dishes, alongside an inventive cocktail menu and extensive wine list. The open kitchen, which feels like an extension of the restaurant floor, allows diners to sit at the heart of the action.
About Great Scotland Yard Hotel
Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster. The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour.
Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London.
Duties and responsibilities related to the Restaurant Manager role
- As Restaurant Manager, you will lead the front-of-house operation of Ekstedt at The Yard, working in close partnership with the Head Sommelier and Head Chef.
- Together, you will deliver a seamless, refined, and highly personalized dining experience aligned with Michelin-star aspiration and Forbes 5-Star standards.
- This role is hands-on, guest-focused, and leadership-driven, combining service excellence, team development, and commercial awareness.
- Own and deliver the Ekstedt at The Yard restaurant concept, ensuring consistency with its culinary vision and luxury positioning.
- Lead the dining room operation, welcoming and engaging guests while anticipating preferences and managing service recovery with professionalism and discretion.
- Partner closely with the Sommelier and Head Host to lead service standards, team performance, and guest satisfaction, providing a united leadership presence on the floor.
- Work in close coordination with the Head Chef and culinary brigade to integrate chef-led tableside presentations seamlessly into the service flow.
- Oversee reservations, table allocation, and guest flow to maximize service efficiency, experience quality, and revenue.
- Recruit, train, coach, and inspire the front-of-house team, fostering a culture of continuous development, storytelling, and confident upselling.
- Monitor and elevate service standards using Michelin and Forbes criteria, while ensuring compliance with health, safety, hygiene, and labor regulations.
- Contribute to the restaurant’s commercial success through upselling initiatives, guest recognition, and repeat-visit strategies.
About you
You are a confident and engaging hospitality leader with a strong presence on the restaurant floor and a passion for delivering exceptional guest experiences at the highest level.
You bring:
- Proven experience leading front-of-house operations within a high-end restaurant environment.
- A strong understanding of refined service standards, guest engagement, and personalized hospitality.
- Experience working collaboratively with culinary and beverage leaders to deliver a coordinated service journey.
- The ability to inspire, develop, and retain high-performing teams through coaching and example.
- Commercial awareness, with experience managing rotas, service flow, and revenue performance.
- Confidence in representing the restaurant as a brand ambassador with VIP guests, partners, and local influencers.
- A natural alignment with Hyatt values, delivering leadership with empathy, integrity, respect, and inclusion.
Benefits you can enjoy as Restaurant Manager
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.
With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.
At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
Next Steps: Apply today for this Restaurant Manager role and start your journey with Hyatt Hotels!
Restaurant Manager in Worcester employer: Great Scotland Yard Hotel London- The Unbound Collection by Hyatt
Contact Detail:
Great Scotland Yard Hotel London- The Unbound Collection by Hyatt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager in Worcester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even pop into local restaurants to chat with managers. You never know who might have a lead on your dream Restaurant Manager role!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've created memorable guest experiences. Remember, they want to see the real you!
✨Tip Number 3
Research the restaurant! Before any interview, dive deep into Ekstedt at The Yard's menu and values. Knowing their culinary vision and service standards will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Hyatt family. Don’t forget to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Restaurant Manager in Worcester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share your experiences and what excites you about leading a team in a high-end restaurant like Ekstedt at The Yard.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in front-of-house operations. We want to see how your skills align with our Michelin-star aspirations and luxury service standards.
Be Authentic: Don’t be afraid to show your personality in your cover letter. We’re looking for someone who can engage guests and inspire their team, so let us know what makes you unique!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you started on your journey with Hyatt!
How to prepare for a job interview at Great Scotland Yard Hotel London- The Unbound Collection by Hyatt
✨Know the Restaurant Inside Out
Before your interview, make sure you research Ekstedt at The Yard thoroughly. Familiarise yourself with their menu, the concept of wood-fired cooking, and the overall dining experience they aim to provide. This knowledge will not only impress the interviewers but also help you articulate how your experience aligns with their vision.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, managed service flow, or improved guest satisfaction. Highlight your coaching style and how you inspire your team to deliver exceptional service.
✨Emphasise Guest Engagement
In this role, guest engagement is key. Be ready to discuss how you anticipate guest needs and preferences, and share specific strategies you've used to enhance the dining experience. Mention any successful upselling techniques you've implemented that align with the restaurant's luxury positioning.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle service recovery. Think of situations where you've had to manage difficult guests or resolve service issues. Practising these scenarios will help you respond confidently and demonstrate your professionalism.