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- Tasks: Lead the front-of-house operation and deliver exceptional dining experiences.
- Company: Join the prestigious Great Scotland Yard Hotel, part of Hyatt's Unbound Collection.
- Benefits: Enjoy 12 complimentary hotel nights, discounted stays, and free meals on duty.
- Why this job: Be a key player in a Michelin-star restaurant with a focus on innovative Nordic cuisine.
- Qualifications: Experience in high-end restaurant management and a passion for guest engagement.
- Other info: Opportunities for career growth in a supportive and inclusive environment.
The predicted salary is between 41000 - 41000 £ per year.
Salary: £41,000 + Service Charge
Days of the week: Tuesday - Saturday
About Ekstedt at The Yard, at Great Scotland Yard Hotel – The Unbound Collection by Hyatt
Great Scotland Yard Hotel’s flagship restaurant brings Michelin starred chef Niklas Ekstedt's signature style of wood fired ‘old Nordic’ cooking to the UK for the very first time. Ekstedt at The Yard focuses on Scandinavian cooking techniques using the very best seasonal local ingredients; featuring a menu of signature dishes, alongside an inventive cocktail menu and extensive wine list. The open kitchen, which feels like an extension of the restaurant floor, allows diners to sit at the heart of the action.
About Great Scotland Yard Hotel
Great Scotland Yard Hotel, part of The Unbound Collection by Hyatt, is a luxury hotel steeped in history, located just moments from Covent Garden and around the corner from Trafalgar Square in the heart of Westminster. The hotel features 151 guestrooms and suites and blends historic character with contemporary design. Dining and bar experiences include Ekstedt at The Yard, a Scandinavian inspired restaurant celebrating open fire cooking, creative cocktails at the 40 Elephants Bar, an extensive whisky selection at Sibin, and Afternoon Tea in The Parlour.
Colleagues work in a distinctive and characterful environment delivering thoughtful and memorable service to guests exploring the culture, history and landmarks of central London.
Duties and responsibilities related to the Restaurant Manager role
- Lead the front-of-house operation of Ekstedt at The Yard, working in close partnership with the Head Sommelier and Head Chef.
- Deliver a seamless, refined, and highly personalized dining experience aligned with Michelin-star aspiration and Forbes 5-Star standards.
- Own and deliver the Ekstedt at The Yard restaurant concept, ensuring consistency with its culinary vision and luxury positioning.
- Lead the dining room operation, welcoming and engaging guests while anticipating preferences and managing service recovery with professionalism and discretion.
- Partner closely with the Sommelier and Head Host to lead service standards, team performance, and guest satisfaction.
- Work in close coordination with the Head Chef and culinary brigade to integrate chef-led tableside presentations seamlessly into the service flow.
- Oversee reservations, table allocation, and guest flow to maximize service efficiency, experience quality, and revenue.
- Recruit, train, coach, and inspire the front-of-house team, fostering a culture of continuous development, storytelling, and confident upselling.
- Monitor and elevate service standards using Michelin and Forbes criteria, while ensuring compliance with health, safety, hygiene, and labor regulations.
- Contribute to the restaurant’s commercial success through upselling initiatives, guest recognition, and repeat-visit strategies.
About you
You are a confident and engaging hospitality leader with a strong presence on the restaurant floor and a passion for delivering exceptional guest experiences at the highest level.
You bring:
- Proven experience leading front-of-house operations within a high-end restaurant environment.
- A strong understanding of refined service standards, guest engagement, and personalized hospitality.
- Experience working collaboratively with culinary and beverage leaders to deliver a coordinated service journey.
- The ability to inspire, develop, and retain high-performing teams through coaching and example.
- Commercial awareness, with experience managing rotas, service flow, and revenue performance.
- Confidence in representing the restaurant as a brand ambassador with VIP guests, partners, and local influencers.
- A natural alignment with Hyatt values, delivering leadership with empathy, integrity, respect, and inclusion.
Benefits you can enjoy as Restaurant Manager
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.
With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.
At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
Next Steps: Apply today for this Restaurant Manager role and start your journey with Hyatt Hotels!
Restaurant Manager in Stockport employer: Great Scotland Yard Hotel London- The Unbound Collection by Hyatt
Contact Detail:
Great Scotland Yard Hotel London- The Unbound Collection by Hyatt Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager in Stockport
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Hyatt. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up in style! If you can, visit Ekstedt at The Yard before applying. Experience the vibe, chat with staff, and get a feel for the place. This will help you tailor your approach and show genuine interest.
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of Scandinavian cuisine and Michelin-star service standards. We want to see your passion for the role and how you can elevate the dining experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hyatt family.
We think you need these skills to ace Restaurant Manager in Stockport
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your passion for delivering exceptional guest experiences and how you align with our values at StudySmarter.
Tailor Your CV: Make sure to customise your CV for the Restaurant Manager role. Highlight relevant experience in high-end restaurant environments and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you're the perfect fit for Ekstedt at The Yard. Be engaging, share your story, and explain how you can contribute to our Michelin-star aspirations. Keep it concise but impactful!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you're serious about joining our team at StudySmarter!
How to prepare for a job interview at Great Scotland Yard Hotel London- The Unbound Collection by Hyatt
✨Know the Restaurant Inside Out
Before your interview, make sure to research Ekstedt at The Yard thoroughly. Familiarise yourself with their menu, the concept of wood-fired cooking, and the overall dining experience they aim to provide. This knowledge will not only impress the interviewers but also help you articulate how your experience aligns with their vision.
✨Showcase Your Leadership Skills
As a Restaurant Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed front-of-house operations, trained staff, or improved service standards. Highlight your approach to fostering a positive team culture and how you inspire others to deliver exceptional guest experiences.
✨Emphasise Guest Engagement
In this role, guest satisfaction is key. Be ready to discuss your strategies for engaging with guests and creating memorable experiences. Share specific instances where you've anticipated guest needs or handled service recovery with professionalism. This will show that you understand the importance of personalised hospitality in a high-end setting.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the restaurant's goals, team dynamics, and how they measure success. This not only shows your genuine interest in the role but also gives you insight into whether the restaurant aligns with your values and career aspirations.