Technical Compliance Manager

The Technical Manager will support full compliance in customer safety and servicing activity, alongside being the technical lead across the Asset Management function. You’ll bring technical expertise in identifying, scoping, and procuring compliance contracts and works—such as M&E component replacements. You’ll be qualified to a specialist level, with at least one recognised qualification in M&E and compliance contract delivery.

What you’ll be doing

• Support the Head of Customer Safety in coordinating compliance works and activity—ensuring legal compliance while interpreting and applying British Standards.
• Assist with customer safety compliance projects across the full GPHG property portfolio.
• Inspect properties to identify issues, propose technical solutions, and make recommendations.
• Prepare schedules of work and specifications, and lead on the procurement of remedial fire works projects.
• Provide technical advice and guidance to colleagues and contractors to ensure alignment with legislation, statutory requirements, and internal policies.
• Manage contractors and compliance programmes to meet targets for quality, cost, and timescales.
• Offer expert technical input and oversee the compliance of all safety maintenance services across the portfolio.
• Carry out audits and onsite inspections, producing clear reports as required.
• Undertake post-inspections and ensure robust, accessible record-keeping of all works and communications.
• Take an active role in reviewing, developing, and implementing policies and procedures—leading on relevant projects.
• Support budget control and contribute to achieving value for money and service efficiency.
• Set the framework for contract management, including compliance assurance via reporting, toolbox talks, site visits, Service Improvement Groups, and leadership processes.

What you’ll need

• A compliance-related qualification.
• Membership of ASCP or an equivalent professional body (desirable, not essential).
• Technical knowledge of M&E and component replacement programmes.
• Excellent knowledge of compliance legislation.
• Proven experience in contract management and delivery.
• Experience setting and managing budgets.

What we need from you

• A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing.
• A passion to advocate on behalf of people and communities.
• A commitment to work in partnership with others for the benefit of Great Places.
• A commitment to continuous learning and improvement.
• Ability to work flexibly and when needed outside normal working hours to ensure service continuity.
• An ability to work in uncertainty.
• To be professional and work with integrity, inclusivity and respect for diversity.

What we give you in return for your hard work and commitment

• Pension: DC scheme (up to 10% contribution from both colleagues and Great Places).
• WPA: Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members.
• Annual leave: Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays.
• Ways of Working: We offer some hybrid and flexible working.
• Reward & Recognition: You Count Rewards are individual rewards for going ‘above & beyond’.
• Professional Fees: The business pays the cost of one professional membership fee for each colleague.
• The Market Place: high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more.
• Health and Wellbeing Initiatives: Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing.