Housing & Wellbeing Assistant: Frontline Customer Support

Housing & Wellbeing Assistant: Frontline Customer Support

Full-Time 27947 - 34157 Β£ / year (est.) No working from home possible
Great Places Housing Group

At a Glance

  • Tasks: Support tenants and visitors through phone, email, and in-person interactions.
  • Company: Great Places Housing Group, dedicated to community wellbeing.
  • Benefits: Competitive pay, supportive team environment, and opportunities for personal growth.
  • Other info: Join a friendly team focused on creating positive living experiences.
  • Why this job: Make a real difference in people's lives while enhancing your customer service skills.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 27947 - 34157 Β£ per year.

Great Places Housing Group welcomes applications for a front-line customer service role supporting tenants and visitors in our Lancashire properties.

You will be the first point of contact by phone, email or in person, guiding customers and safeguarding residents as part of a dedicated team.

You will handle enquiries, maintain the safety and security of premises and equipment, and collaborate with colleagues to resolve issues while promoting a positive image of Great Places.

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Housing & Wellbeing Assistant: Frontline Customer Support employer: Great Places Housing Group

Great Places Housing Group is an exceptional employer, offering a dynamic and collaborative work culture that values innovative ideas and strategic thinking. As the Head of Sales & Marketing for Plumlife Homes, you will benefit from flexible working arrangements, generous annual leave, and ample opportunities for professional growth, all while making a meaningful impact on home ownership access in the community.

Great Places Housing Group

Contact Details:

Great Places Housing Group Recruitment Team

We think you need these skills to ace Housing & Wellbeing Assistant: Frontline Customer Support

Communication Skills
Problem-Solving Skills
Attention to Detail
Teamwork
Adaptability
Time Management
Customer Service Skills