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- Tasks: Lead the transformation of Great Places, enhancing service delivery and operational efficiency.
- Company: Great Places Housing Group provides over 25,000 homes, committed to quality housing and community improvement.
- Benefits: Join a forward-thinking organisation with a focus on innovation and a diverse workplace culture.
- Why this job: Shape the future of housing while driving positive change in communities and customer experiences.
- Qualifications: Senior leadership experience in social housing or regulated sectors; expertise in transformation and technology.
- Other info: Contact Neemar Search for more details about this exciting executive opportunity.
The predicted salary is between 72000 - 108000 £ per year.
Great Places Housing Group is a leading provider of housing, owning and managing over 25,000 homes across the North West and South Yorkshire. With a strong commitment to creating great homes and communities, Great Places ensures that its customers receive high-quality housing and services that improve lives. The organisation strongly believes that everyone should have a safe, good quality home to provide a sound foundation that enables them to fulfil their potential in life.
Great Places are also one of the leading developing housing associations in the North. As a strategic partner of Homes England, Great Places will see 4,500 completions during the life of the Affordable Homes programme. Their aim is to maximise investment in affordable, high quality and sustainable homes, ensuring they meet the needs of their customers and enhance their local communities.
This role will lead the strategic and cultural transformation of the organisation, harnessing the skills and talents of existing teams and leveraging emerging technologies to drive innovation, efficiency, and excellence in service delivery. This role is crucial in shaping the future of the organisation as a modern, resilient and customer centric business.
Key responsibilities include:- Partner with the Chief Executive and Board to develop and deliver a corporate strategy that advances the vision of "Great Homes, Great Communities, and Great People."
- Lead the design and implementation of the organisation’s transformation strategy, driving a cohesive approach across people, technology, and processes.
- Encourage a culture of innovation, leveraging both existing and emerging technologies to enhance customer service and operational efficiency.
- Collaborate with executive leadership to ensure seamless operations, providing guidance and leadership through the complexities of business transformation.
- Manage the line of responsibility for directors across Technology Services, Transformation, People, and Communications.
- Develop and monitor transformation goals, measure progress, and communicate results to demonstrate tangible impact.
- Work closely with internal and external stakeholders to align transformation strategies with organisational needs, customer priorities, and external partnerships.
- Champion equality, diversity, and inclusion, building a diverse workforce and driving a culture of belonging.
- Significant senior/executive level leadership experience, preferably in a social housing or similarly highly regulated context.
- Excellent knowledge of the issues facing social housing providers and their customers.
- Expertise in driving operating model transformation and aligning technology, people, and processes to achieve sustainable business change.
- Strong leadership skills with a collaborative mindset, influencing across all levels of the organisation.
- Exceptional communication and cultural intelligence, able to lead change while respecting organisational history and values.
- Deep understanding of the latest technological trends, with a proven track record of using technology to drive organisational transformation.
- A passion for customer service excellence, with a data-driven approach to enhancing service delivery.
- Experience in leading and delivering cultural change within large, complex organisations.
If you are interested in hearing more about this opportunity, please get in touch with one of our consultants at Neemar Search.
Locations
Chief Transformation Officer employer: Great Places Housing Group
Contact Detail:
Great Places Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Transformation Officer
✨Tip Number 1
Familiarise yourself with the current trends in social housing and transformation strategies. Understanding the specific challenges and opportunities within this sector will help you engage in meaningful conversations during networking or interviews.
✨Tip Number 2
Connect with professionals in the housing sector through LinkedIn or industry events. Building relationships with individuals who are already in similar roles can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your leadership experience by discussing past projects where you successfully led transformation initiatives. Be prepared to share specific examples that highlight your ability to drive change and improve service delivery.
✨Tip Number 4
Research Great Places Housing Group thoroughly, including their mission, values, and recent developments. Tailoring your discussions to align with their goals will demonstrate your genuine interest in the organisation and its future.
We think you need these skills to ace Chief Transformation Officer
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Chief Transformation Officer position. Understand the key responsibilities and required attributes, as this will help you tailor your application to highlight relevant experiences.
Tailor Your CV: Ensure your CV reflects your significant senior/executive level leadership experience, particularly in social housing or regulated contexts. Highlight specific achievements that demonstrate your expertise in driving transformation and aligning technology with business processes.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for customer service excellence and your understanding of the challenges facing social housing providers. Use specific examples to illustrate how you can contribute to Great Places' vision.
Highlight Cultural Intelligence: In your application, emphasise your exceptional communication skills and cultural intelligence. Discuss your experience in leading change while respecting organisational history and values, as this is crucial for the role at Great Places.
How to prepare for a job interview at Great Places Housing Group
✨Understand the Organisation's Vision
Before the interview, make sure you thoroughly understand Great Places' vision of 'Great Homes, Great Communities, and Great People.' Be prepared to discuss how your experience aligns with this vision and how you can contribute to achieving it.
✨Showcase Your Transformation Experience
Highlight your previous experiences in leading transformation initiatives, especially in social housing or regulated environments. Be ready to provide specific examples of how you've successfully driven change and improved service delivery.
✨Demonstrate Cultural Intelligence
Given the importance of culture in this role, be prepared to discuss how you have fostered a culture of innovation and inclusivity in past positions. Share examples that illustrate your ability to lead change while respecting an organisation's history and values.
✨Prepare for Strategic Discussions
As the CTO will partner with the Chief Executive and Board, be ready to engage in strategic discussions. Think about how you would approach developing and delivering a corporate strategy that aligns with the organisation's goals and enhances customer service.
