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- Tasks: Lead the transformation of Great Places, enhancing service delivery and operational efficiency.
- Company: Great Places Housing Group provides over 25,000 homes, committed to quality housing and community improvement.
- Benefits: Join a forward-thinking organisation with a focus on innovation and a diverse workplace culture.
- Why this job: Shape the future of housing while driving positive change in communities and customer experiences.
- Qualifications: Senior leadership experience in social housing or regulated sectors; strong tech and communication skills required.
- Other info: Contact Tom Neely or Eliot Jeffries at Neemar Search for more details.
The predicted salary is between 43200 - 72000 £ per year.
Great Places Housing Group is a leading provider of housing, owning and managing over 25,000 homes across the North West and South Yorkshire. With a strong commitment to creating great homes and communities, Great Places ensures that its customers receive high-quality housing and services that improve lives. The organisation strongly believes that everyone should have a safe, good quality home to provide a sound foundation that enables them to fulfil their potential in life. Great Places are also one of the leading developing housing associations in the North. As a strategic partner of Homes England, Great Places will see 4,500 completions during the life of the Affordable Homes programme. Their aim is to maximise investment in affordable, high quality and sustainable homes, ensuring they meet the needs of their customers and enhance their local communities.
This role will lead the strategic and cultural transformation of the organisation, harnessing the skills and talents of existing teams and leveraging emerging technologies to drive innovation, efficiency, and excellence in service delivery. This role is crucial in shaping the future of the organisation as a modern, resilient and customer centric business.
Key responsibilities include:
- Partner with the Chief Executive and Board to develop and deliver a corporate strategy that advances the vision of 'Great Homes, Great Communities, and Great People.'
- Lead the design and implementation of the organisation’s transformation strategy, driving a cohesive approach across people, technology, and processes.
- Encourage a culture of innovation, leveraging both existing and emerging technologies to enhance customer service and operational efficiency.
- Collaborate with executive leadership to ensure seamless operations, providing guidance and leadership through the complexities of business transformation.
- Manage the line of responsibility for directors across Technology Services, Transformation, People, and Communications.
- Develop and monitor transformation goals, measure progress, and communicate results to demonstrate tangible impact.
- Work closely with internal and external stakeholders to align transformation strategies with organisational needs, customer priorities, and external partnerships.
- Champion equality, diversity, and inclusion, building a diverse workforce and driving a culture of belonging.
Great Places is looking to appoint an executive leader with the following attributes:
- Significant senior/executive level leadership experience, preferably in a social housing or similarly highly regulated context.
- Excellent knowledge of the issues facing social housing providers and their customers.
- Expertise in driving operating model transformation and aligning technology, people, and processes to achieve sustainable business change.
- Strong leadership skills with a collaborative mindset, influencing across all levels of the organisation.
- Exceptional communication and cultural intelligence, able to lead change while respecting organisational history and values.
- Deep understanding of the latest technological trends, with a proven track record of using technology to drive organisational transformation.
- A passion for customer service excellence, with a data-driven approach to enhancing service delivery.
- Experience in leading and delivering cultural change within large, complex organisations.
If you are interested in hearing more about this opportunity, please get in touch with one of our consultants at Neemar Search.
Chief Transformation Officer employer: Great Places Housing Group
Contact Detail:
Great Places Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Transformation Officer
✨Tip Number 1
Familiarise yourself with the current trends in social housing and transformation strategies. Understanding the specific challenges and opportunities within this sector will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience in transformation roles. Attend industry events or webinars to build connections that could provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in leading transformation initiatives. Be ready to share specific examples of how you've successfully driven change and improved service delivery in past roles.
✨Tip Number 4
Showcase your understanding of the importance of equality, diversity, and inclusion in your approach to transformation. Be prepared to discuss how you would champion these values within the organisation.
We think you need these skills to ace Chief Transformation Officer
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Chief Transformation Officer position at Great Places Housing Group. Understand the key responsibilities and required attributes to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your significant senior/executive level leadership experience, particularly in social housing or similar regulated environments. Use specific examples to demonstrate your expertise in driving transformation and aligning technology with business processes.
Showcase Your Vision: Articulate your vision for the role in your application. Discuss how you would develop and deliver a corporate strategy that aligns with Great Places' mission of 'Great Homes, Great Communities, and Great People.'
Demonstrate Cultural Intelligence: Highlight your exceptional communication skills and cultural intelligence in your application. Provide examples of how you've successfully led change while respecting an organisation's history and values, as this is crucial for the role.
How to prepare for a job interview at Great Places Housing Group
✨Understand the Organisation's Vision
Before your interview, make sure you thoroughly understand Great Places' vision of 'Great Homes, Great Communities, and Great People.' Be prepared to discuss how your experience aligns with this vision and how you can contribute to achieving it.
✨Showcase Your Transformation Experience
Highlight your previous experience in leading transformation initiatives, especially in social housing or similar sectors. Be ready to provide specific examples of how you've successfully driven change and improved service delivery through technology and process enhancements.
✨Emphasise Collaborative Leadership
As a Chief Transformation Officer, collaboration is key. Prepare to discuss how you've worked with executive teams and stakeholders to implement strategies. Share examples that demonstrate your ability to influence and lead across various levels of an organisation.
✨Demonstrate Cultural Intelligence
Cultural intelligence is crucial for this role. Be prepared to talk about how you've navigated organisational history and values while implementing change. Discuss your approach to fostering a culture of inclusion and belonging within diverse teams.
