Repairs Supervisor Salaryup to £42,047 Permanent,Full Time Are you an experienced repairs and maintenance professional with a passion for leading teams, delivering excellent customer service, and achieving high-quality results? We are looking for a proactive and motivatedRepairs Supervisorto join our Property Services team. This is an exciting opportunity to play a key role in delivering an efficient, customer-focused responsive repairs service across our homes. About the Role -Reporting to the Repairs Manager, you will be responsible for supervising repairs and maintenance works across our housing stock, ensuring work is delivered safely, efficiently, on time, and to the highest standards. You will lead and support a team of operatives, apprentices, and subcontractors, providing day-to-day supervision, performance management, coaching and technical guidance. You'll work closely with colleagues across Property Services to ensure resources are effectively planned and customer expectations are consistently met. As a customer-facing supervisor, you'll also be a key point of contact for residents, helping to resolve issues, manage complaints, and ensure a positive customer experience throughout the repairs process. Lead and supervise responsive repairs and maintenance activities across our housing stock. Carry out site inspections, quality checks, risk assessments and toolbox talks. Monitor productivity, performance and service targets, taking corrective action where required. Coordinate labour resources and support effective scheduling of work. Manage subcontractors and suppliers, ensuring value for money and quality outcomes. Investigate service failures, delays, complaints and insurance claims. Support continuous service improvement through customer and stakeholder feedback. Experience supervising repairs, maintenance or construction-related teams. Strong knowledge of responsive repairs and property maintenance. Experience managing performance, productivity and quality standards. Excellent customer service and problem-solving skills. Experience conducting site inspections and health and safety risk assessments. Confidence in managing subcontractors and controlling service delivery. The ability to build positive working relationships with colleagues, customers and contractors. A full UK driving licence and access to a vehicle. Over 6,200 properties, ranging from sheltered accommodation to family homes and everything in between. We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive and enjoy life.
Repairs supervisor social housing employer: Great Places Housing Association
Great Places Housing Association is an exceptional employer that prioritises community impact and employee development. With a supportive work culture in Blackpool, employees benefit from competitive salaries, opportunities for career progression, and the chance to make a meaningful difference in residents' lives. Join us to be part of a team that values empowerment and collaboration.
Contact Details:
Great Places Housing Association Recruitment Team
