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- Tasks: As a Neighbourhood Services Officer, you'll engage with the community and support housing initiatives.
- Company: Join an ethical organisation dedicated to empowering colleagues and customers alike.
- Benefits: Enjoy a competitive salary, growth opportunities, and recognition for your hard work.
- Why this job: This role offers a chance to make a real impact in social housing while developing your skills.
- Qualifications: No prior experience needed; just a passion for community service and a willingness to learn.
- Other info: Perfect for high school and college students looking to kickstart their career in social housing.
The predicted salary is between 24296 - 36244 £ per year.
Job Description
Neighbourhood Services Officer (NSO)
Central / North Manchester
£30,370
Do you want to work for an ethical organisation that empowers its colleagues and customers; provides a competitive salary; recognises your efforts AND encourages you to grow? Are you looking to develop you housing knowledge or start a career in social housing?
If your answer is yes, then our brand-new Neighbourhood Service Officer opportunity could be for you!
Our Neighbourhood directorate delivers a high-quality housing and estate management service to our valued customers, supporting our commitment to build and maintain sustainable neighbourhoods whilst promoting integrity, inclusivity, and respect for diversity within our communities. We take an agile approach to work, so you will spend your time working with customers on your patch, with colleagues at your local Great Places office and from your home.
You will be supported by our Neighbourhood Service Managers and Area Services Manager where you will learn, expand, and develop your knowledge and understanding of anti-social behaviour, tenancy management, allocations, and arrears management.
The main duties of the role are to:
- Support the neighbourhood team to work with customers to manage their rent.
- Signpost customers to external services so they can access support with health, wellbeing, financial advice, digital inclusion, and employment support.
- Support the Neighbourhood teams and customers to move into their new home; including advertising properties, shortlisting potential new customers; assisting with viewings.
- Provide project support including using our housing management system to add data and information which will inform decision making.
Neighbourhood Services Officer (NSO) employer: Great Places Housing Association
Contact Detail:
Great Places Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Services Officer (NSO)
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Neighbourhood Services Officer. Understanding the role's focus on community engagement and housing knowledge will help you demonstrate your enthusiasm and readiness during any discussions.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the day-to-day tasks and challenges, which will not only prepare you for interviews but also show your genuine interest in the position.
✨Tip Number 3
Research the organisation's values and recent initiatives. Being able to discuss how your personal values align with theirs during an interview can set you apart from other candidates and demonstrate your commitment to their mission.
✨Tip Number 4
Prepare questions that reflect your understanding of the role and the organisation. Asking insightful questions during the interview shows that you are proactive and genuinely interested in contributing to their goals.
We think you need these skills to ace Neighbourhood Services Officer (NSO)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Neighbourhood Services Officer. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in social housing or community services. Use specific examples to demonstrate your understanding of the sector and your ability to contribute positively.
Showcase Your Values: Since the organisation values ethics and empowerment, make sure to convey your personal values in your application. Discuss how you align with their mission and how you can contribute to fostering a supportive environment for colleagues and customers.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a role in neighbourhood services.
How to prepare for a job interview at Great Places Housing Association
✨Research the Organisation
Before your interview, take some time to learn about the organisation's values and mission. Understanding their commitment to ethical practices and community empowerment will help you align your answers with what they stand for.
✨Showcase Your Housing Knowledge
If you have any experience or knowledge related to social housing, be sure to highlight it during the interview. Discussing relevant topics or recent developments in the sector can demonstrate your enthusiasm and preparedness for the role.
✨Prepare for Behavioural Questions
Expect questions that assess how you've handled situations in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving skills and ability to work within a team.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the role and the organisation. This shows your genuine interest and helps you determine if it's the right fit for you.
