At a Glance
- Tasks: Support individuals in their journey to independence and build community connections.
- Company: Great Places Housing Group, dedicated to wellbeing and community support.
- Benefits: Generous annual leave, healthcare savings, discounts, and pension contributions.
- Other info: Flexible part-time role with opportunities for personal growth and training.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Relevant qualifications or willingness to learn, plus strong communication skills.
Location: Pomona Gardens - Manchester
Salary: £29,353 pro rata
Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with people accessing the Achieve Drug and Alcohol Recovery Pathway to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing framework. This post has a specific focus on move on, resettlement work and creating strong partnerships with landlords that will lead to increased move on and homelessness prevention.
What you’ll be doing:
- To assist our customers to identify their strengths, development needs and risks to jointly develop a move on plan to build on or address these, including coaching and assisting customers to achieve greater independence;
- To encourage community cohesion, identifying opportunities for individuals to come together, share their experiences, culture and celebrate diversity;
- To assist customers to access other agencies and their services and know of the services within the wider community;
- To coach and assist customers to maintain their occupancy agreement and fully understand their responsibilities; and understand the different types of tenure;
- To ensure safeguarding concerns are dealt with promptly and in line with guidelines and appropriate action is taken;
- To develop and maintain effective working relationships with peers in relevant organisations or agencies to ensure customers are properly supported in accordance with their identified plans;
- To create partnerships with social landlords, private landlords and explore various different options for the tenants;
- To advocate for people accessing the service with other organisations and systems;
- To run community drop-in sessions to assist people accessing the pathway who have a housing need;
- To build and maintain strong partnership relationships across the Achieve Recovery Pathway.
What you’ll need:
- Relevant professional qualifications/memberships (Institute of Customer Service qualification) OR willing to study towards;
- Qualified to minimum level 2 in English and Maths;
- Evidence of well-developed IT and keyboard skills;
- Hold a full UK driving license and have access to a vehicle for use at work.
What we need from you:
- You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects;
- Experience of working in Housing Management is desirable;
- Experience of move on and resettlement work within homelessness;
- Experience of using a strength based approach to assist customers to achieve their goals is desirable;
- Experience of administration and recording procedures, with an in depth understanding of confidentiality;
- Ability to engage and to build relationships with partnering or potential partner agencies or organisations;
- Experience and understanding of safeguarding;
- Good written and verbal communication;
- Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems;
- Experience of providing or signposting customers towards a responsive, timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem;
- Demonstrable coaching skills in promoting independence;
- Use of the relevant range of Microsoft Office applications.
What we give you in return for your hard work and commitment:
- Pension | DC Scheme (up to 10% contribution from both colleague and Great Places);
- WPA | Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add on family members;
- The Market Place | High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more;
- Annual Leave | Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays;
- Reward & Recognition | You Count Rewards are individual rewards for going ‘above & beyond’;
- Help with transport | We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates;
- Wage Stream | You can access savings opportunities and early access to wages.
At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver great services, all your benefits can be used inside and outside of work.
“Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.”
Closing date: 3rd June 2026
Shortlist date: 4th June 2026
Interview date: TBC
Housing and Wellbeing Officer - Part Time - 18.12 hours per week in Manchester employer: Great Places Housing Association
Great Places Housing Group is an exceptional employer that prioritises the wellbeing of its colleagues, offering a supportive work culture and numerous benefits such as generous annual leave, pension contributions, and access to healthcare savings. Located in Manchester, the role of Housing and Wellbeing Officer provides meaningful opportunities for professional growth while making a positive impact on the community by assisting individuals in their journey towards independence and self-reliance.
Contact Detail:
Great Places Housing Association Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing and Wellbeing Officer - Part Time - 18.12 hours per week in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing and wellbeing sector. Attend local events, join relevant online groups, and don’t be shy to reach out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the organisation and understand their values, especially around community cohesion and independence. Think about how your experiences align with their goals and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on articulating your coaching skills and how you’ve helped others achieve their goals. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and hit that apply button!
We think you need these skills to ace Housing and Wellbeing Officer - Part Time - 18.12 hours per week in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Housing and Wellbeing Officer role. We want to see how you can contribute to promoting independence and community cohesion!
Showcase Your Experience:Don’t hold back on sharing your relevant experience in housing management or resettlement work. We’re keen to know how you've used a strength-based approach to help others achieve their goals.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to demonstrate your good written communication skills, which are essential for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Great Places Housing Association
✨Know Your Stuff
Make sure you understand the role of a Housing and Wellbeing Officer inside out. Familiarise yourself with the Achieve Drug and Alcohol Recovery Pathway and how it relates to promoting independence. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in housing management, move on and resettlement work. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see how your skills align with their needs.
✨Build Rapport
During the interview, focus on building a connection with the interviewer. Show your interpersonal skills by actively listening and engaging in conversation. Remember, this role is all about creating partnerships, so demonstrating your ability to connect with others is key.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. This could be about the team dynamics, the challenges they face in the role, or how success is measured. It shows you're not just interested in the job, but also in how you can contribute to the organisation's goals.
