At a Glance
- Tasks: Support safety programmes and gain hands-on experience in compliance areas like Gas and Fire.
- Company: Join a leading social housing organisation committed to community safety.
- Benefits: Earn while you learn with a competitive salary and accredited qualifications.
- Other info: Enjoy mentorship, a supportive team, and opportunities for career growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: GCSEs in English and Maths preferred; a can-do attitude is essential.
The predicted salary is between 21351 - 21351 £ per year.
You will be joining our Customer Safety team as an Administration Apprentice, supporting the delivery of compliance and safety programmes that keep our customers safe. This role offers hands-on experience across our key compliance areas: Gas, Electrical, Water Hygiene, Fire, Asbestos, and Lifts, collectively known as 'The Big 6'. You will work alongside experienced professionals, learning how we manage safety contracts, analyse data, and support projects across our homes.
What you will be doing as an Assets Apprentice:
- Providing administrative support to Strategic Managers, Contract Delivery Officers, and Technical Officers across the Big 6 compliance areas
- Helping co-ordinate contractor activity including appointment bookings, letter generation, and follow-ups
- Updating internal systems and databases such as our CRM QL, SharePoint, and compliance trackers with key contract, customer and safety data
- Supporting with meeting organisation, agenda setting, and minute-taking
- Assisting in the preparation and distribution of reports, presentations, and compliance packs
- Handling day-to-day queries from internal teams and external partners in a professional and helpful manner
- Supporting access coordination, scheduling, and customer liaison activities
- Helping to maintain accurate digital records for audits, certifications, and safety documentation
- Participating in team meetings, site visits, and project activity across the department
- Reflecting on your learning and completing all apprenticeship-related assignments and activities
What you will need:
- Curious, can-do attitude and a desire to make a difference
- Commitment to completing your apprenticeship and engaging with the Growing Greatness development programme
- Excellent written and verbal communication skills
- Keen eye for detail and good organisational skills
- GCSEs (or equivalent) in English and Maths at Grade C/4 or above would be beneficial
- Comfortable using Microsoft Office tools (Outlook, Word, Excel)
- A clean UK driving licence and access to a car would be desirable
- Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time
- Commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
- Commitment to observe and comply with all policies/procedures/working practices/regulations and in particular Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy
What we’re looking for:
- Someone who wants to build a career with purpose
- A team player who brings a positive, helpful attitude
- Someone open to learning and developing their skills and experience
- A good listener who takes pride in detail and follow-through
- Someone who is motivated by improving people’s lives
What you’ll get in return:
- A fully accredited apprenticeship/qualification plus additional short qualifications to aid in your development
- Full equipment to help you perform best at your role
- Dedicated time each week for studying and learning
- Mentorship and line management from senior professionals
- A warm, inclusive team where your ideas and growth matter
- Opportunities to shadow across the business and contribute to the social housing sector
- Access to our Growing Greatness talent programme including workshops, networks, and development activities
- Support from our Emerging Talent and Development Specialist which will include reviews, check-ins and the opportunity to discuss your progress
Closing date: 10th July 2026
Shortlist date: 11th July 2026
Interview date: TBC
Customer Safety Administration Apprentice in Manchester employer: Great Places Housing Association
Join our dynamic Customer Safety team in Didsbury, Manchester, where you'll gain invaluable hands-on experience while contributing to vital safety programmes that protect our communities. We pride ourselves on fostering a supportive and inclusive work culture, offering dedicated mentorship, opportunities for professional growth, and a commitment to your development through our Growing Greatness programme. With a focus on teamwork and a shared purpose of improving lives, this apprenticeship is not just a job; it's a meaningful career path.
Contact Details:
Great Places Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Safety Administration Apprentice in Manchester
✨Dive into Compliance Communities
Get yourself connected with local and online compliance communities, like the Association of Compliance Professionals. These spaces often host events and can provide insider info on apprenticeships in the field. Plus, networking with others in compliance can lead to job leads you wouldn't find on your own.
✨Be Present at Compliance Events
Check out seminars and workshops focused on compliance and risk management. These events are prime for meeting industry professionals and sometimes even hosting companies like Great Places Housing Association. Being there puts you on the radar of potential recruiters who might be looking for passionate apprentices.
✨Showcase Your Knowledge
Create a blog or a social media profile where you share insights on compliance regulations and risk management trends. This will not only help you learn but also show potential employers that you’re genuinely interested in the field. Remember, when you apply to Great Places Housing Association, having a visible online presence could really set you apart.
✨Utilise Your School’s Resources
Don’t forget to tap into your school's career services! They often have connections with companies looking for apprentices, including Great Places Housing Association. Plus, they'll help you polish up your interviewing skills and give you tips on how to stand out while searching for that perfect apprenticeship.
We think you need these skills to ace Customer Safety Administration Apprentice in Manchester
Some tips for your application 🫡
Show Your Interest in Compliance:In your cover letter, make sure to express why compliance and risk management excites you. Talk about any relevant coursework or projects that sparked your interest in this field—this can showcase your passion and motivation to learn more during your apprenticeship at Great Places Housing Association.
Highlight Your Analytical Skills:Compliance roles need sharp analytical skills, so in your CV, emphasise any relevant experience you have with data analysis, problem-solving, or even administrative tasks. If you've tackled projects that required careful attention to detail or risk evaluation, shout about them!
Tailor Your CV Format:For an apprenticeship, a clean and straightforward CV works wonders. Focus on your education, any related internships or positions, and your skills. Make sure to include relevant certifications if you have them, like a basic understanding of legal frameworks or compliance regulations.
Let Your Personality Shine Through:Don’t be afraid to let your personality shine in your application! Apprenticeships are about growth—show us your eagerness to learn and adapt in a compliance-role at Great Places Housing Association. Use your cover letter to give a bit of background on yourself and what truly drives you in terms of compliance and risk.
How to prepare for a job interview at Great Places Housing Association
✨Know Your Regulations!
When prepping for an apprenticeship in compliance and risk, get familiar with the key regulations relevant to the industry. Brush up on concepts like GDPR or anti-money laundering—you might be asked to demonstrate your understanding of how these regulations impact businesses (and you'd want to impress Great Places Housing Association!).
✨Show Off Your Analytical Skills
In this field, your ability to analyse data and spot potential risks is crucial. Practise with real-world examples of risk assessments and think about how you would approach certain scenarios. Be ready to discuss your thought process during the interview—this will show Great Places Housing Association you have the analytical mindset they’re after!
✨Highlight Your Willingness to Learn
As an apprentice, the focus is on your potential and eagerness to develop. Be prepared to talk about specific instances where you've taken the initiative to learn something new, whether it’s related to compliance or not. Great Places Housing Association will appreciate your proactive approach to personal growth.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that simulate real compliance challenges. Get comfortable thinking on your feet and developing your reasoning for potential solutions. For example, what would you do if you discovered a compliance breach? This will help show your problem-solving skills to Great Places Housing Association.
