At a Glance
- Tasks: Support and empower customers in housing management while resolving tenancy issues.
- Company: Great Places, a community-focused organisation dedicated to improving neighbourhoods.
- Benefits: Competitive salary, career progression, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Be the key contact for your community and help vulnerable individuals thrive.
- Qualifications: Experience in housing management and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
Senior Housing Officer (Know as Neighbourhood Services Manager) Salary£34,795 rising to £36,626 (At 2 years, subject to satisfactory performance) Head Office - Didsbury - Covering Wythenshawe NEIGHBOURHOOD SERVICES MANAGER As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties.
You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent.
You will also be supporting those most vulnerable in our communities.
The role involves liaising with customers and undertaking tasks whilstbeing visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods.
What youll be doing Handling tenancy-related queries in accordance with contractual requirements and Great Places policies and the Service Delivery Framework.
Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment.
Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business.
Undertake the full rent
Senior Housing Officer (Know as Neighbourhood Services Manager) in London employer: Great Places Housing Association
Great Places Housing Association is an exceptional employer that prioritises community impact and employee development. With a supportive work culture in Blackpool, employees benefit from competitive salaries, opportunities for career progression, and the chance to make a meaningful difference in residents' lives. Join us to be part of a team that values empowerment and collaboration.
Contact Details:
Great Places Housing Association Recruitment Team
