At a Glance
- Tasks: Support individuals in their journey to independence and build community connections.
- Company: Great Places Housing Group, dedicated to wellbeing and community support.
- Benefits: Generous annual leave, pension scheme, healthcare, and discounts on various services.
- Other info: Part-time role with flexible hours and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Relevant qualifications or willingness to learn, with strong communication and IT skills.
The predicted salary is between 29353 - 29353 € per year.
Location: Pomona Gardens - Manchester
Salary: £29,353 pro rata
Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with people accessing the Achieve Drug and Alcohol Recovery Pathway to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing framework. This post has a specific focus on move on, resettlement work and creating strong partnerships with landlords that will lead to increased move on and homelessness prevention.
What you'll be doing:
- To assist our customers to identify their strengths, development needs and risks to jointly develop a move on plan to build on or address these, including coaching and assisting customers to achieve greater independence;
- To encourage community cohesion, identifying opportunities for individuals to come together, share their experiences, culture and celebrate diversity;
- To assist customers to access other agencies and their services and know of the services within the wider community;
- To coach and assist customers to maintain their occupancy agreement and fully understand their responsibilities; and understand the different types of tenure;
- To ensure safeguarding concerns are dealt with promptly and in line with guidelines and appropriate action is taken;
- To develop and maintain effective working relationships with peers in relevant organisations or agencies to ensure customers are properly supported in accordance with their identified plans;
- To create partnerships with social landlords, private landlords and explore various different options for the tenants;
- To advocate for people accessing the service with other organisations and systems;
- To run community drop-in sessions to assist people accessing the pathway who have a housing need;
- To build and maintain strong partnership relationships across the Achieve Recovery Pathway.
What you'll need:
- Relevant professional qualifications/memberships (Institute of Customer Service qualification) OR willing to study towards;
- Qualified to minimum level 2 in English and Maths;
- Evidence of well-developed IT and keyboard skills;
- Hold a full UK driving license and have access to a vehicle for use at work.
What we need from you:
- You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects;
- Experience of working in Housing Management is desirable;
- Experience of move on and resettlement work within homelessness;
- Experience of using a strength based approach to assist customers to achieve their goals is desirable;
- Experience of administration and recording procedures, with an in depth understanding of confidentiality;
- Ability to engage and to build relationships with partnering or potential partner agencies or organisations;
- Experience and understanding of safeguarding;
- Good written and verbal communication;
- Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems;
- Experience of providing or signposting customers towards a responsive, timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem;
- Demonstrable coaching skills in promoting independence;
- Use of the relevant range of Microsoft Office applications.
What we give you in return for your hard work and commitment:
- Pension DC Scheme (up to 10% contribution from both colleague and Great Places);
- WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members;
- The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more;
- Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays;
- Reward & Recognition You Count Rewards are individual rewards for going above & beyond;
- Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates;
- Wage Stream You can access savings opportunities and early access to wages.
At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.
Closing date: 3rd June 2026
Shortlist date: 4th June 2026
Interview date: TBC
Housing and Wellbeing Officer - Part Time - 18.12 hours per week employer: Great Places Housing Association
Great Places Housing Group is an exceptional employer that prioritises the wellbeing of its colleagues, offering a supportive work culture and numerous benefits such as generous annual leave, pension contributions, and access to healthcare savings. Located in Manchester, the role of Housing and Wellbeing Officer provides meaningful opportunities for professional growth while making a positive impact on the community by assisting individuals on their journey to independence. With a focus on collaboration and community cohesion, employees are empowered to develop strong partnerships and advocate for those in need, ensuring a rewarding and fulfilling work experience.
Contact Detail:
Great Places Housing Association Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing and Wellbeing Officer - Part Time - 18.12 hours per week
✨Tip Number 1
Network like a pro! Reach out to people in the housing and wellbeing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the organisation, understand their values, and think about how your experience aligns with their mission. Practise common interview questions and be ready to share examples of your past work in housing management and resettlement.
✨Tip Number 3
Show your passion for community work! When you get the chance, talk about your commitment to helping others achieve independence and how you’ve done this in the past. Employers love candidates who genuinely care about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the amazing work we do in the community.
We think you need these skills to ace Housing and Wellbeing Officer - Part Time - 18.12 hours per week
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Housing and Wellbeing Officer role. We want to see how you can contribute to promoting independence and community cohesion!
Showcase Your Experience:Don’t hold back on sharing your relevant experience in housing management or resettlement work. We’re keen to know how you’ve used a strength-based approach to help others achieve their goals.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to demonstrate your communication skills, as this is key for the role. Remember, we appreciate good written communication!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Great Places Housing Association
✨Know Your Stuff
Make sure you understand the role of a Housing and Wellbeing Officer inside out. Familiarise yourself with the Achieve Drug and Alcohol Recovery Pathway and how it relates to promoting independence. Brush up on your knowledge of housing management, resettlement work, and the importance of community cohesion.
✨Showcase Your Skills
Prepare to discuss your relevant experience, especially in coaching and supporting customers towards independence. Think of specific examples where you've successfully built relationships with landlords or other agencies, and be ready to share how you’ve handled safeguarding concerns in the past.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the challenges they face in the role, and how they measure success. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
✨Be Yourself
Authenticity goes a long way. Be honest about your experiences and how they align with the values of the organisation. Show your passion for helping others and your commitment to making a difference in the community. Remember, they want to see the real you!
