At a Glance
- Tasks: Assist customers with accommodation and ensure safety and security in the premises.
- Company: Join a dedicated team focused on housing and wellbeing in Manchester.
- Benefits: Competitive salary of £26,492 and opportunities for personal growth.
- Other info: Dynamic role with a focus on community support and wellbeing.
- Why this job: Make a real difference in people's lives while ensuring a safe living environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 14 - 14 £ per hour.
Location: Manchester
Salary: £26,492
You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contact for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises and equipment.
What you'll be doing:
- You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement.
- You will encourage feedback from customers, recording and responding to any complaints and compliments.
- You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with Great Places procedures.
- You will actively ensure the security of the building, conduct health and safety inspections, and report communal repairs through appropriate channels.
- You will follow financial procedures and take responsibility for all monies held and received.
- You will be responsible for communal cleaning and void cleaning.
Housing and Wellbeing Assistant - Next Steps employer: Great Places Housing Association
Great Places Housing Association is an exceptional employer that prioritises community impact and employee development. With a supportive work culture in Blackpool, employees benefit from competitive salaries, opportunities for career progression, and the chance to make a meaningful difference in residents' lives. Join us to be part of a team that values empowerment and collaboration.
Contact Details:
Great Places Housing Association Recruitment Team
