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- Tasks: As a General Builder, you'll handle various maintenance tasks and ensure top-notch customer service.
- Company: Join a dynamic team serving the Fylde Coast community with a focus on quality and responsiveness.
- Benefits: Enjoy a competitive salary, with potential increases after your probation, plus a full-time schedule.
- Why this job: This role offers hands-on experience, a chance to make a difference, and a supportive work culture.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Full-time position with a 39-hour work week, perfect for those looking to build a career.
The predicted salary is between 30632 - 32245 £ per year.
Location: Blackpool
Salary: Starting salary £30,633, increasing to £32,245 upon successful completion of 6 month probation
You will deliver a wide range of responsive maintenance activities to a diverse customer baseand deliver excellent customer service. You will achieve a first time fix through correct diagnosis, multi-tradeworkingand an effective relationship with the supply chain. You will liaise with Customers, the Repairs Field Manager, supply chain colleagues, Customer Servicesstaffand multi-trade workforce. You willadopt and promote the Great Places operating principles for Responsive Maintenance within a multi-trade team.
- Starting salary £30,632rising to £32,245on successful completion of6 monthprobation period
- Blackpool
- 39 hour week, working hours 8am-4:30pm Monday -Thursday & 8am-3:30pm on Friday
- Start at 26 days annual leave, increasing up to 30 days plus bank holidays
- Van, Fuel card, Uniform & Tools provided
- Key must haves full clean driving licence, experience in the built environment
Whatyou\’llbe doing
- You willundertake the correct diagnosis and method of responsive maintenance to achieve a first time fix and outstanding customer satisfaction
- You willcontribute to and use the criteria and scope for responsive repairs to maximise use of the available expenditure
- You will contribute to and use the relevant mobile working solution for job allocation, datatransferand collection
- You willadopt a flexible responsive maintenance service between the core working hours (currently Monday to Friday 8.00am 6.00pm) and an out of hours service at all other times
- You willprovide a high level of customer service at all times, behaving in a respectful,courteousand polite manner to internal and external customers whenrepresentingGreat Places Housing Group
- You willfollow the Groups equal opportunities policies and practices and promote cultural diversity across all aspects of the teams work.
- You willundertake and contribute to acompetence basedframework through specific training and development initiatives
Whatyou\’llneed
- NVQ level 2 is desirable however not essential, or equivalent recognised competency in Bricklaying/General Building
- At least three years in the built environment, across multi-trades
- Evidence of key competencies specifically in Joinery (core trade) plumbing, plastering, and tiling
- Evidence of delivering first class customer service in responsive maintenance
- Working with the supply chain associated with responsive maintenance
- Working with a multi-disciplined services delivery team (within the built environment)
- Use of full range of Microsoft Office
- Ability to complete tasks inan accurateandtimelymanner when working under pressure
- Attention to detail
- Good written and verbal communication
- Effective liaison with staff/other stakeholders to give information/find information/resolve problems
- Organisation and ability to time-managework load
- Able to deliver a high standard of customer service
- The ability to develop and project a positive image of Great Places through personal,writtenand oral skills
What we need from you
- A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
- A passion to advocate on behalf of people and communities
- A commitment to work in partnership with others for the benefit of Great Places
- A commitment to continuous learning and improvement
- Ability to work flexibly and when needed outside normal working hours to ensure service continuity
- An ability to work in uncertainty.
- To be professional and work with integrity,inclusivityand respect for diversity
What we give you in return for your hard work and commitment
- PensionDC Scheme (up to 10% contribution from both colleague and Great Places)
- WPAHealthcare auto enrolled at no contribution level with £1250 of savings available-optionto increase & add on family members
- The Market Placehigh street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
- Annual LeaveStart at 26 days annual leave, increasing up to 30 days + Bank Holidays
- Lottery Monthly draw with 1st@ £250, 2nd@£75and 3rd@ £50
- Savings ClubYou can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary)
At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment.All successful applicant(s) will be subject to a basic criminal records background check. Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.
For the purposes of our van fleetinsuranceyou must have a minimum of 2 years driving experience with a full UK driving licence, be over the age of 21 and complete an on-line drivermonitoringAssessment prior to starting your role. If you are under 21 but with 2 years driving experience with a full UK driving licence you wouldbe requiredto complete an on-line drivermonitoringassessment andadditionalin vehicle assessment prior to starting your role funded by Great Places.
Closing date: 22ndFebruary 2026
Shortlist date: 23rdFebruary 2026
Interview date: TBC
General Builder employer: Great Places Housing Association
Contact Detail:
Great Places Housing Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Builder
✨Tip Number 1
Familiarise yourself with the specific maintenance activities that are common in the Fylde Coast area. Understanding local building regulations and customer expectations can give you an edge during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled client interactions in the past. This role emphasises excellent customer service, so be ready to discuss your approach.
✨Tip Number 3
Network with other builders or tradespeople in the Fylde Coast area. They might have insights into the company culture or tips on what the hiring managers value most in candidates.
✨Tip Number 4
Research StudySmarter and our values. Being able to articulate how your personal work ethic aligns with our mission can make a strong impression during the interview process.
We think you need these skills to ace General Builder
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a General Builder. Tailor your application to highlight relevant skills and experiences that match what they are looking for.
Craft a Strong CV: Create a CV that showcases your experience in maintenance activities and customer service. Use bullet points to make it easy to read, and include specific examples of past work that demonstrate your capabilities as a builder.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work as a General Builder and how your skills can contribute to their team. Be sure to personalise it for the specific position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in the building trade.
How to prepare for a job interview at Great Places Housing Association
✨Know Your Trade
Make sure you brush up on your general building skills and knowledge. Be prepared to discuss specific techniques, tools, and materials you’ve worked with in the past. This shows your expertise and passion for the job.
✨Customer Service Focus
Since the role involves delivering excellent customer service, think of examples where you've gone above and beyond for a client. Be ready to explain how you handle difficult situations and ensure customer satisfaction.
✨Demonstrate Flexibility
The job requires a wide range of maintenance activities, so be prepared to discuss your adaptability. Share experiences where you successfully tackled unexpected challenges or learned new skills quickly.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and future projects. This not only shows your interest in the role but also helps you determine if the company is the right fit for you.
