Data & Systems Officer

Data & Systems Officer

Salary £37,286

Location Didsbury, Manchester

Permanent

Full time, 35 hours

Reporting to the Data & Planning Manager, the Asset Data & Systems Officer will have a key role in supporting the delivery of Great Places’ Corporate Plan, Asset Management and Sustainability Strategies.

The role’s primary responsibility is to ensure the data we hold across our systems is collected accurately, is up to date, reviewed and constantly improved. This will require building effective communication channels with surveyors, compliance & technical officers as well as cross departmental colleagues in teams such as repairs, development and neighbourhoods.

You will use the data and systems to provide extraction and reporting mechanisms to be used to inform investment programmes, compliance obligations, business plans, budgets and general business reporting. Along with developing a key understanding of what data we collect, why we collect the data and how the department and wider business utilise it to make informed data-driven decisions.

What you’ll be doing

• To observe all policies / procedures / working practices / regulations and in particular to comply with Great Places Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy.
• To undertake appropriate training and staff development.
• To identify and develop individual contribution in the delivery of the Great Places competency framework.
• To ensure the data collected and managed by the Assets team is accurate, reliable, up to date and adequate to support data-driven decision making within the department and wider business.
• Ensure that stock condition data is verified and updated within relevant systems.
• Support with the development of stock condition survey schedules.
• Support with the development of long term investment programmes.
• Provide data and reporting to support effective decisions, including but not limited to, trend analysis, divestment, acquisitions.
• To support the wider Assets team with data analysis and reporting requirements.
• Support with HHSRS, Decent Homes, NROSH reporting requirements.
• To manage, maintain and develop relevant systems and data contained within to ensure the data Great Places hold on its stock is accurate, up to date and adequate for use across the department and wider business.
• To provide a point of access to colleagues and business departments for asset and stock data, providing extracts, reports and insight to support decision-making across the business.
• To assist the Asset Use & Divestment Manager in providing data and reports to support effective decision making in support of Great Places’ Divestment Strategy.

What you’ll need

• Use of full range of Microsoft Office package
• In depth knowledge of Microsoft Excel
• Experience working with large data sets
• Experience of analysing and comparing datasets and effectively communicating results
• Desirable experience working with Asset or property data within the housing sector
• Advantageous experience in SQL, power BI and data warehouse reporting and extraction
• Ability to complete tasks in an accurate and timely manner when working under pressure
• Effective liaison with staff/stakeholders to give information/find information/resolve problems
• Able to deliver a high standard of customer service
• The ability to develop and project a positive image of your team and department through personal,
• written and oral skills

What we need from you

• Strong attention to detail, analytical skills, and ability to communicate data effectively.
• Highly organised, reliable, and target-driven, with excellent time management and the ability to work independently or as part of a team.
• A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
• A passion to advocate on behalf of people and communities
• Respecting professional boundaries and conducting yourself in a professional manner at all times.
• A commitment to work in partnership with others for the benefit of Great Places
• A commitment to continuous learning and improvement
• Ability to work flexibly and when needed outside normal working hours to ensure service continuity
• An ability to work in uncertainty
• To be professional and work with integrity, inclusivity, and respect for diversity

What we give you in return for your hard work and commitment

• Pension ¦ DC scheme (up to 10% contribution from both colleagues and Great Places)
• WPA ¦ Healthcare auto enrolled at no contribution level with £1250 of savings available – option to increase & add family members
• Annual leave ¦ Start at 26 days annual leave, increasing up to 30 days within 5 years Bank Holidays
• Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’
• Professional Fees ¦ The business pays the cost of one professional membership fee for each colleague
• The Market Place ¦ high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
• Ways of Working¦ We offer some hybrid and flexible working
• Health and Wellbeing Initiatives ¦ Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing