At a Glance
- Tasks: Support individuals in their journey to independence and build community connections.
- Company: Great Places Housing Group, dedicated to wellbeing and community support.
- Benefits: Generous annual leave, pension scheme, discounts, and access to early wages.
- Other info: Join a supportive team with a focus on personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Relevant qualifications or willingness to learn, plus strong communication skills.
The predicted salary is between 29353 - 29353 € per year.
Location: Pomona Gardens - Manchester
Salary: £29,353 pro rata
Reporting to the Housing and Wellbeing Manager, the Housing and Wellbeing Officer is responsible for working with people accessing the Achieve Drug and Alcohol Recovery Pathway to promote and maximise their independence, assisting them to move on to greater self-reliance within a customer focused environment and in line with the Independence and Wellbeing framework. This post has a specific focus on move on, resettlement work and creating strong partnerships with landlords that will lead to increased move on and homelessness prevention.
What you'll be doing:
- To assist our customers to identify their strengths, development needs and risks to jointly develop a move on plan to build on or address these, including coaching and assisting customers to achieve greater independence;
- To encourage community cohesion, identifying opportunities for individuals to come together, share their experiences, culture and celebrate diversity;
- To assist customers to access other agencies and their services and know of the services within the wider community;
- To coach and assist customers to maintain their occupancy agreement and fully understand their responsibilities; and understand the different types of tenure;
- To ensure safeguarding concerns are dealt with promptly and in line with guidelines and appropriate action is taken;
- To develop and maintain effective working relationships with peers in relevant organisations or agencies to ensure customers are properly supported in accordance with their identified plans;
- To create partnerships with social landlords, private landlords and explore various different options for the tenants;
- To advocate for people accessing the service with other organisations and systems;
- To run community drop-in sessions to assist people accessing the pathway who have a housing need;
- To build and maintain strong partnership relationships across the Achieve Recovery Pathway.
What you'll need:
- Relevant professional qualifications/memberships (Institute of Customer Service qualification) OR willing to study towards;
- Qualified to minimum level 2 in English and Maths;
- Evidence of well-developed IT and keyboard skills;
- Hold a full UK driving license and have access to a vehicle for use at work.
What we need from you:
- You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects;
- Experience of working in Housing Management is desirable;
- Experience of move on and resettlement work within homelessness;
- Experience of using a strength based approach to assist customers to achieve their goals is desirable;
- Experience of administration and recording procedures, with an in depth understanding of confidentiality;
- Ability to engage and to build relationships with partnering or potential partner agencies or organisations;
- Experience and understanding of safeguarding;
- Good written and verbal communication;
- Effective liaison with colleagues and other stakeholders to give, or find, information to resolve problems;
- Experience of providing or signposting customers towards a responsive, timely, quality assured welfare benefit advice service that provides a holistic and integrated solution to support them solve their problem;
- Demonstrable coaching skills in promoting independence;
- Use of the relevant range of Microsoft Office applications.
What we give you in return for your hard work and commitment:
- Pension DC Scheme (up to 10% contribution from both colleague and Great Places);
- WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members;
- The Market Place: High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more;
- Annual Leave: Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays;
- Reward & Recognition: You Count Rewards are individual rewards for going above & beyond;
- Help with transport: We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates;
- Wage Stream: You can access savings opportunities and early access to wages.
At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website.
Closing date: 3rd June 2026
Shortlist date: 4th June 2026
Interview date: TBC
Housing and Wellbeing Officer - Part Time - 18.12 hours per week in Bolton employer: Great Places Housing Association
Great Places Housing Group is an exceptional employer that prioritises the wellbeing and professional growth of its employees. Located in Manchester, the role of Housing and Wellbeing Officer offers a supportive work culture with a strong focus on community engagement and personal development, alongside generous benefits such as a competitive pension scheme, extensive annual leave, and access to various discounts and wellness initiatives. Join us to make a meaningful impact while enjoying a fulfilling career in a collaborative environment.
Contact Detail:
Great Places Housing Association Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing and Wellbeing Officer - Part Time - 18.12 hours per week in Bolton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the housing and wellbeing sector. Attend local events, workshops, or even online webinars. The more people you know, the better your chances of landing that dream job!
✨Tip Number 2
Practice makes perfect! Before your interview, do some mock interviews with friends or family. This will help you get comfortable talking about your experience and how it relates to the role of Housing and Wellbeing Officer.
✨Tip Number 3
Show your passion! When you’re in an interview, make sure to express why you care about helping others achieve independence and wellbeing. Share personal stories or experiences that highlight your commitment to this field.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show your enthusiasm for the position.
We think you need these skills to ace Housing and Wellbeing Officer - Part Time - 18.12 hours per week in Bolton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Housing and Wellbeing Officer role. We want to see how you can contribute to promoting independence and community cohesion!
Showcase Your Experience:Don’t hold back on sharing your relevant experience in housing management or resettlement work. We’re keen to know how you've used a strength-based approach to help others achieve their goals.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to communicate your ideas effectively, as good written communication is key for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Great Places Housing Association
✨Know Your Stuff
Make sure you understand the role of a Housing and Wellbeing Officer inside out. Familiarise yourself with the Achieve Drug and Alcohol Recovery Pathway and how it relates to promoting independence. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience in housing management, move on and resettlement work. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see how your skills align with their needs.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Be friendly and approachable, and don’t hesitate to ask them questions about their experiences working at the organisation. This shows that you’re not just interested in the job, but also in the team and culture.
✨Demonstrate Your Coaching Skills
Since the role involves coaching customers towards greater independence, be ready to discuss your coaching techniques. Share examples of how you've successfully helped others achieve their goals, and highlight your ability to build relationships with individuals and partner agencies.
