Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for housing management and support in your community.
- Company: Join Great Places, a company dedicated to empowering communities and enhancing lives.
- Benefits: Enjoy a competitive salary and the chance to make a real difference in people's lives.
- Why this job: This role is perfect for those who want to create positive change and support vulnerable individuals.
- Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
- Other info: This is a permanent, full-time position based in Oldham.
The predicted salary is between 19700 - 46000 £ per year.
Neighbourhood Services Manager £32,833 Oldham Permanent,Full Time As a Neighbourhood Services Manager you will be the key contact for all customers within a defined patch of properties. You will deliver a comprehensive and responsive housing management service, with the aim of supporting and empowering customers to resolve issues and making them more independent. You will also be supporting those most vulnerable in our communities. The role involves liaising with customers and undertaking tasks whilst being visible on your patch and using all available resources with the objective of achieving sustainability throughout our Neighbourhoods. What youll be doing Handling tenancy-related queries in accordancewith contractual requirementsand Great Places policies and the Service Delivery Framework. Providing direct tenancy support in our capacity as a landlord to ensure tenancy sustainment. Ensure the effective marketing of vacant homes in accordance with Great Places policies and allocate properties that meet the needs of the customer and the business. Un…
Neighbourhood Services Manager employer: Great Places Housing Association Careers
Contact Detail:
Great Places Housing Association Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Services Manager
✨Tip Number 1
Familiarize yourself with the local community and its specific needs. Understanding the demographics and challenges faced by residents in your patch will help you connect better with customers and demonstrate your commitment to supporting them.
✨Tip Number 2
Network with local organizations and stakeholders. Building relationships with community groups, social services, and other relevant entities can provide you with valuable resources and insights that will enhance your ability to support vulnerable residents.
✨Tip Number 3
Showcase your problem-solving skills during the interview process. Be prepared to discuss specific examples of how you've successfully resolved tenancy-related issues or supported individuals in previous roles, as this will highlight your capability for the position.
✨Tip Number 4
Demonstrate your understanding of housing policies and regulations. Being knowledgeable about relevant laws and Great Places policies will not only show your expertise but also reassure the hiring team that you can effectively manage tenancy-related queries.
We think you need these skills to ace Neighbourhood Services Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Neighbourhood Services Manager position. Understand the key responsibilities and how your experience aligns with them.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in housing management or customer service. Provide specific examples of how you've supported vulnerable communities or resolved tenancy-related issues.
Showcase Your Skills: Make sure to highlight skills that are crucial for this role, such as communication, problem-solving, and community engagement. Use concrete examples to demonstrate these skills in action.
Tailor Your Application: Customize your application materials to reflect the values and mission of Great Places. Show that you understand their commitment to sustainability and community support by incorporating relevant language and examples.
How to prepare for a job interview at Great Places Housing Association Careers
✨Know Your Neighbourhood
Familiarize yourself with the specific area you will be managing. Understand the demographics, challenges, and resources available in the community. This knowledge will help you demonstrate your commitment to supporting and empowering customers during the interview.
✨Showcase Your Communication Skills
As a Neighbourhood Services Manager, effective communication is key. Prepare examples of how you've successfully handled tenancy-related queries or resolved conflicts in the past. Highlight your ability to listen actively and respond empathetically to customer needs.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific situations where you've had to think on your feet to resolve issues for tenants. Employers are looking for candidates who can provide practical solutions and support vulnerable individuals in their communities.
✨Understand Housing Policies
Brush up on relevant housing management policies and frameworks, especially those related to tenancy sustainment and property allocation. Being knowledgeable about these policies will show that you are prepared and serious about the role.
