Head of Clinical Site Practitioners in London

Reporting directly to the Head of Clinical Site Operations, the Head of Clinical Site Practitioners will support the effective and clinical management of the Trust, working as a key part of the Clinical Operations Team. You will manage and develop the Clinical Site Practitioners (CSPs) and the Venous Access Facilitators (VAFs) to form an effective Clinical Site Team in and out of hours covering the Trust. The Head CSP will also maintain a close working relationship with the Head of Patient Flow to support the operational management of the Trust. This will support and enable the Clinical Care Group to deliver effective and efficient safe care in a supportive environment. This role will be pivotal in delivering operational efficiencies whilst ensuring the provision of effective, high-quality services. You will improve performance within available resources, working with the CSP and the VAF Team, and alongside other colleagues, taking full regard of all professional views and facilitating the development and improvement of the two teams.

The Head of Clinical Site Practitioners will continue to ensure high-quality out of hours leadership delivered by the CSP Team, in collaboration with the medical workforce to provide a safe and robust hospital at night team. You will also continue to improve the care and management of patients with acute clinical deterioration and unplanned attenders as well as continuing to promote and improve the crucial role of timely ICU stepdown and outreach provided by the CSP Team. Working with the Head of Clinical Site Operations, you will be expected to support the development of an open and engaging culture for patients and staff that encourages excellence in clinical practice, facilitates team working and multi-professional care delivery.

We are committed to recruiting the best person for the job through a fair, open and consistent process that is free from bias and discrimination. We are working towards becoming an anti-racist organisation. This means creating a workplace where every colleague feels seen, heard and valued, and where racism in any form has no place. Our anti-racism commitment is backed by action through our Anti-Racism Statement and action plan, developed in collaboration with our REACH staff network. We actively challenge discrimination, dismantle barriers and embed equity across all aspects of our workforce, including recruitment, progression and development. All applicants will receive equal consideration regardless of race, ethnicity, nationality, religion or belief, sexual orientation, gender identity, age, disability, health condition or employment history. We particularly welcome applications from ethnically diverse communities, people with disabilities or long-term health conditions, and LGBTQ+ community members. We are proud to be a Disability Confident Employer, a member of the Business Disability Forum, and a Stonewall Diversity Champion. Our staff networks, including REACH, PRIDE, ENABLED and Women’s Networks, are active and executive supported. These employee-led networks play a vital role in shaping an inclusive culture at GOSH and are open to all colleagues. Together, we are building a culture where inclusion is not optional - it is essential.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required.

• Essential criteria
• Demonstrates and promotes GOSH Always Values: Always Welcoming, Always Helpful, Always Expert and Always One Team
• Knowledge and understanding of diverse backgrounds and perspectives
• Understanding of Equality, Diversity and Inclusion challenges within the workplace
• Demonstrable contribution to advancing Equality, Diversity and Inclusion in practice and the workplace
• Qualifications
• NMC Registered Children's Nurse with current registration
• Post-registration qualification relevant to critical care, high dependency, emergency care
• Master's degree in Nursing, Healthcare Leadership, Advanced Clinical Practice or related subject, or equivalent experience
• Evidence of ongoing Continuing Professional Development
• EPLS/APLS or equivalent paediatric resuscitation qualification
• Desirable criteria
• Leadership, management or coaching qualification
• Project management qualification or equivalent experience
• Experience and Knowledge
• Significant senior clinical experience within paediatric healthcare environment
• Experience working autonomously in a clinical leadership role
• Experience leading, managing and developing high-performing clinical teams
• Experience with recruitment, retention, workforce planning and performance management
• Experience working with senior clinical and operational leaders to influence decision-making and service delivery
• Experience in clinical site management, patient flow, operational coordination or capacity management within an acute hospital setting
• Experience implementing service improvement, change management and transformation initiatives
• Experience leading on quality improvement, governance, audit and benchmarking activities
• Experience managing complex operational and clinical issues and resolving competing priorities
• Experience undertaking incident investigations, complaints management and sharing learning
• Experience managing clinical and operational risk and supporting patient safety initiatives
• Experience supporting children, young people and families to improve patient experience
• Knowledge of national nursing, children’s healthcare and patient safety agendas
• Knowledge of clinical governance, safeguarding, quality improvement and risk management frameworks
• Knowledge of Trust operational systems including EPIC, SafeCare, HealthRoster and workforce management systems
• Experience contributing to business continuity, operational escalation and major incident responses
• Desirable criteria
• Financial and budget management experience
• Research, audit and publication experience
• Skills and Abilities
• Strong clinical credibility with the ability to provide expert professional advice and support across the Trust
• Highly developed clinical leadership, management and decision-making skills
• Ability to provide visible leadership and act as a role model for professional practice and the Trust's Always Values
• Excellent interpersonal, influencing and relationship-building skills
• Excellent verbal, written and presentation skills
• Ability to communicate highly complex clinical and operational information to a range of audiences
• Ability to work effectively across professional, organisational and departmental boundaries
• Strong organisational and prioritisation skills with the ability to manage complex workloads and competing demands
• Ability to analyse operational and workforce information and translate findings into service improvements
• Ability to lead, motivate, coach and develop teams and individuals
• Ability to facilitate change, innovation and continuous improvement
• Ability to write reports, business cases and governance papers
• Ability to investigate incidents, complaints and complex issues, and implement sustainable improvements
• Ability to remain calm under pressure, make sound judgements and de-escalate challenging situations
• Ability to influence practice, operational processes and organisational change
• Demonstrates compassion, emotional intelligence and resilience in leadership practice
• Professional credibility and ability to act as an ambassador for the Operational Hub, CSP and VAF services
• Evidence of personal insight, accountability and sound professional judgement
• Desirable criteria
• Coaching, mentoring and facilitation skills