At a Glance
- Tasks: Coordinate family storytelling and manage consent processes for impactful narratives.
- Company: Join a beloved national charity making a real difference in children's lives.
- Benefits: Enjoy 30 days annual leave, flexible working, and health support schemes.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Be part of a creative team that shares powerful stories and drives change.
- Qualifications: Strong communication skills and experience in database management required.
The predicted salary is between 34729 - 34729 € per year.
Do you have a passion for powerful storytelling that creates real emotional impact, alongside strong systems management and administrative skills? Are you looking for a hands‑on role where you can learn and develop within an award‑winning communications team, supported by experienced and passionate storytelling professionals? Would you love the chance to work for one of the UK’s most recognised and well‑loved national charities? If that sounds like you, this could be the perfect role.
The salary for this position is £34,729 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office. In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities- Helping to chaperone families and support with securing consent for storytelling, photo or filming opportunities.
- Arranging interviews with families to gather updates on their stories.
- Leading the coordination of the team's reconsenting process, including overseeing monthly reports and contacting families when their consent is soon to lapse to see if they are happy to continue sharing their story with the charity.
- Leading on the uploading of family content to our family story library ResourceSpace, including consent forms, written stories, images (both professional and those shared by families), ensuring consistency in how these are saved and documented, and GDPR compliance.
- Supporting the roll out of our family stewardship strategy including managing invitations and treat offers to families.
- Coordinating team briefing processes and inbox management.
- Exceptional communications skills, both written and verbal.
- Strong relationship building skills.
- Proven experience in database management and administration, and Office IT skills for a range of programmes and systems.
- A self‑starter with the ability to manage different priorities and work to deadlines.
- A demonstrable interest in storytelling and communications.
The Family Stories team is one of the functions of Communications alongside external comms, social media, celebrity and influencer relations, and internal comms. It sits within the charity’s Marketing and Communications Directorate. This supportive and expert team shares stories of GOSH families whose lived experience help the public, and our donors, supporters and partners understand how urgently the charity needs support and the difference that donations can make. You’ll be part of a team that is caring, creative and committed to making a meaningful difference.
Benefits- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements.
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.
Family Stories Coordinator employer: Great Ormond Street Hospital
Great Ormond Street Hospital Children's Charity is an exceptional employer, offering a unique opportunity to work within a passionate and award-winning communications team dedicated to making a meaningful impact. With a flexible working policy, generous annual leave, and a strong focus on employee wellbeing and development, this role not only allows you to hone your storytelling skills but also supports your professional growth in a nurturing environment. Join us in sharing the powerful stories of families and contribute to a cause that truly matters.
Contact Detail:
Great Ormond Street Hospital Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Family Stories Coordinator
✨Tip Number 1
Get to know the charity! Research Great Ormond Street Hospital Children's Charity and their mission. Understanding their values and stories will help you connect better during interviews and show your genuine interest.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the Family Stories team. We love seeing candidates who are proactive!
✨Tip Number 3
Prepare your storytelling skills! Think of personal stories that showcase your communication abilities and how you've built relationships in the past. This will come in handy when discussing your passion for storytelling during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team at StudySmarter and making a difference!
We think you need these skills to ace Family Stories Coordinator
Some tips for your application 🫡
Show Your Passion for Storytelling:When you write your application, let your love for storytelling shine through! Share examples of how you've used storytelling to create emotional connections, whether in previous roles or personal projects. We want to see that spark!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience without wading through fluff.
Highlight Your Admin Skills:Since this role involves a lot of coordination and database management, make sure to showcase your organisational skills. Mention any relevant tools or systems you've used before, and how you’ve successfully managed multiple priorities in past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Great Ormond Street Hospital Children's Charity!
How to prepare for a job interview at Great Ormond Street Hospital
✨Know Your Stories
Before the interview, dive deep into the stories shared by families associated with the charity. Familiarise yourself with their experiences and how they resonate with the mission of Great Ormond Street Hospital Children's Charity. This will not only show your passion for storytelling but also demonstrate your understanding of the emotional impact these narratives have.
✨Showcase Your Communication Skills
Since exceptional communication is key for this role, prepare to discuss examples of how you've effectively communicated in previous positions. Think about times when you’ve built relationships or managed sensitive conversations, especially in a storytelling context. Practising these anecdotes will help you articulate your skills confidently.
✨Demonstrate Your Organisational Skills
The role requires strong systems management and administrative skills. Be ready to share specific examples of how you've successfully managed databases or coordinated projects in the past. Highlight any experience you have with GDPR compliance or similar regulations, as this will be crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your interest in the team and the charity's mission. Inquire about the current family stewardship strategy or how the team measures the impact of their storytelling efforts. This shows that you're not just interested in the job, but also in contributing meaningfully to the organisation.
