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- Tasks: Provide essential admin support to the Dermatology team and ensure smooth ward operations.
- Company: Join a diverse and inclusive hospital committed to excellent patient care.
- Benefits: Flexible hours, professional development, and a supportive work environment.
- Why this job: Make a real difference in patient care while developing your administrative skills.
- Qualifications: NVQ Level 2 or equivalent; experience in fast-paced admin environments preferred.
- Other info: Be part of a dynamic team that values diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an enthusiastic, highly motivated Ward Administrator to join the Dermatology team within the Blood, Cells Cancer Unit. The post holder will provide comprehensive administrative support to the Ward based members of the Dermatology team whose admissions are managed on Pelican Ward. Working with and supporting the multi-disciplinary team to provide a co-ordinated care package for patients under the care of the Dermatology specialty.
Core hours are 08:30am – 16:30pm. However, the post holder must be able to work flexibly to cover regular meetings that occur outside their normal working hours. As well as collaborating closely with the Consultants, Registrars and Clinical Nurse Specialists within the Trust, you may also be asked to liaise with external agencies. You must be able to work calmly under pressure and have a proven history in using your own initiative and prioritising your workload to meet tight deadlines.
Main duties of the job
The post holder will work within the Administrative and Clerical team within the Blood, Cells and Cancer Division and is expected to take responsibility for the co-ordination of the administration needs across the wards. The post holder will ensure that the ward reception areas have adequate cover and support at all times; that families are welcomed onto the ward; that phones are answered, and communication accurately recorded and that admin processes are efficient and of a high standard. They will also ensure that clinics are set up and run smoothly and will be expected to liaise with patients and their families via telephone to arrange admission. The post holder will also be expected to support the secretarial service across the Blood, Cells, and Cancer Division to deliver a high quality, responsive service to clinicians and their teams, thereby enabling a high quality and timely service to patients and their families. The post holder may be required to work weekends on a rota basis. There is an expectation that the post holder will work at a high level, taking pride in their work and taking the initiative to ensure the Unit's administrative function is efficient and to a high quality at all times.
Working for our organisation
We are keen to make our workforce as diverse as the communities we serve, and we hope to attract applications from underrepresented groups, including people with Black, Asian and Minority Ethnic heritage, people with a disability, and people from LGBTQ+ communities. By growing an ever more diverse workforce, we'll have a greater range of perspectives and knowledge, meaning that we can provide the children and young people at our hospital with even better care. Our hospital is committed to creating an environment that is open and inclusive. Our staff are encouraged to engage with colleagues through the following networks: REACH (Race, Ethnicity and Cultural Heritage), ENABLED (Enhancing Abilities Leveraging Disabilities Network), PRIDE and Women's networks; all of which are sponsored by a member of our Executive Management Team. We want to ensure that all of our people, regardless of their background, are seen and heard. We want to attract applicants that share our commitment to inclusion and that understand diversity is a strength that is embraced and valued.
Detailed job description and main responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required.
Person specification
- Academic/Professional qualification/Training
- Essential criteria: NVQ Level 2 qualification or equivalent
- Desirable criteria: Qualification in office administration, Evidence of continued professional development
- Culture and Values
- Essential criteria: Our Always Values, Experience of working as part of a diverse team, Experience of contributing to an inclusive workplace culture
- Experience/Knowledge
- Essential criteria: Knowledge of medical terminology, Awareness of the importance of maintaining high quality information, Knowledge of electronic patient record (EPR), Demonstrable experience of working within a fast-paced admin environment
- Desirable criteria: Experience of working in a ward environment, Experience of working in the NHS
- Skills/Abilities
- Essential criteria: A competent working knowledge of windows-based computer systems, Proven skills in English both grammar and punctuation, Knowledge of Excel spreadsheets, Excellent clear and concise communication skills both written and verbal, Ability to prioritise and organise workload, Ability to accurately check all correspondence created by the ward/department, Excellent Telephone Manner
Ward Administrator in England employer: Great Ormond Street Hospital
Contact Detail:
Great Ormond Street Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Administrator in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the Dermatology team or similar roles. A friendly chat can give us insider info on what they’re really looking for and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to ward administration. We should focus on showcasing our organisational skills and ability to work under pressure, as these are key for the role.
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. A smart outfit can boost our confidence and show that we take the opportunity seriously.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a great way to express our appreciation for the opportunity and reiterate our enthusiasm for the role. Plus, it keeps us fresh in their minds!
We think you need these skills to ace Ward Administrator in England
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about joining our Dermatology team and making a difference in patient care.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with the responsibilities of the Ward Administrator role!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Great Ormond Street Hospital
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Ward Administrator. Familiarise yourself with the key tasks mentioned in the job description, such as coordinating administrative needs and liaising with patients and families. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As a Ward Administrator, clear communication is crucial. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. Practise articulating your thoughts clearly and concisely, as this will reflect your ability to handle the ward's reception area and liaise with various stakeholders.
✨Demonstrate Your Initiative
The job requires someone who can work independently and prioritise their workload. Think of specific instances where you've taken the initiative to improve processes or solve problems in your past roles. Be ready to share these examples during the interview to show that you can contribute positively to the team.
✨Embrace Diversity and Inclusion
The organisation values diversity and inclusion, so be prepared to discuss how you can contribute to an inclusive workplace culture. Share any experiences you've had working in diverse teams or initiatives you've been part of that promote inclusivity. This will show that you align with their values and are committed to fostering a supportive environment.
