At a Glance
- Tasks: Solve complex problems and connect people with technology to create impactful solutions.
- Company: Join Great Ormond Street Hospital Charity, a leader in technology change.
- Benefits: Enjoy 30 days annual leave, flexible working, and enhanced pension schemes.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real difference by delivering user-focused technology solutions.
- Qualifications: Experience as a Business Analyst, especially with Salesforce and Agile methodologies.
The predicted salary is between 48192 - 48192 £ per year.
Are you a Business Analyst who enjoys solving complex problems, connecting people with technology and turning ideas into practical solutions? Great Ormond Street Hospital Charity is looking for a Business Analyst to play a key role in delivering technology change across the organisation. Working at the heart of our Technology Delivery team, you'll collaborate closely with our Salesforce, Data Integration, Engineering and business teams to help deliver connected, user-focused solutions that make a real difference.
This is a varied role where you'll move between discovery, analysis and delivery. One day you could be running workshops with fundraising teams to understand their challenges; the next you'll be mapping Salesforce processes, analysing data flows, refining user stories with developers or supporting testing ahead of a major release. We're looking for someone who enjoys bringing clarity to complexity. Someone who can ask the right questions, challenge assumptions and build strong relationships across technical and non-technical teams. You'll help ensure technology isn't just delivered successfully—it genuinely works for the people who use it.
As part of our Technology Delivery team, you'll help shape improvements across Salesforce, CRM, enterprise integrations and wider digital platforms, supporting our ambition to deliver secure, connected technology and seamless digital experiences.
Key Responsibilities
- Work closely with our Salesforce & Data Integration and Engineering teams to understand business needs and translate them into clear, deliverable requirements.
- Act as the link between business and technology teams, helping people build shared understanding and confidence throughout delivery.
- Facilitate workshops, discovery sessions and stakeholder meetings to identify opportunities, improve processes and shape future solutions.
- Analyse end-to-end business processes, Salesforce functionality, system interactions and data flows to support technology improvements and integrations.
- Support Agile delivery by refining user stories, acceptance criteria and backlog priorities, working alongside developers, administrators and QA teams.
- Identify opportunities to improve systems, processes and user experiences, making practical recommendations based on evidence and insight.
- Produce high-quality business analysis documentation including process maps, user stories, requirements catalogues and supporting guidance.
- Support testing and user acceptance activities, ensuring solutions meet business needs before release.
- Help embed consistent business analysis practices and contribute to the continuous improvement of delivery standards across Technology.
Skills, Knowledge and Expertise
- Experience working as a Business Analyst within technology, digital transformation or systems-based projects.
- Experience working with Salesforce, with an understanding of how business processes interact with technology.
- Experience working alongside integration teams or supporting projects involving connected systems, APIs or enterprise data flows.
- Strong workshop facilitation, stakeholder engagement and requirements gathering skills.
- Experience documenting business processes, user stories, acceptance criteria and functional requirements.
- Experience working within Agile or Scrum delivery environments.
- Excellent communication skills, with the ability to translate technical concepts into clear business language and vice versa.
- Strong analytical and problem-solving skills, with a structured approach to identifying opportunities and improving processes.
- Ability to build trusted relationships across business, technology and delivery teams.
Benefits
- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements.
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.
Business Analyst employer: Great Ormond Street Hospital
Great Ormond Street Hospital Children's Charity is an exceptional employer that values innovation and collaboration, offering a dynamic work environment where Business Analysts can thrive. With a commitment to employee growth, a flexible hybrid working policy, and generous benefits including 30 days of annual leave and access to health and wellbeing schemes, we empower our team to make a meaningful impact in the lives of children and families. Join us in shaping technology solutions that truly matter, while enjoying a supportive culture that fosters professional development and work-life balance.
Contact Details:
Great Ormond Street Hospital Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst
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We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Great Ormond Street Hospital, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Great Ormond Street Hospital
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
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Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Great Ormond Street Hospital’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
