Ward Housekeeper - Fox & Robin

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Main area: Ward Housekeeper

Grade: Band 2

Contract: Permanent

Hours: Part time - 15 hours per week (To work 1 weekday day per week and every other weekend)

Job ref: 271-BCC-6857561

Site: Great Ormond Street Hospital

Town: London

Salary: £29,030 per annum pro rata

Salary period: Yearly

Closing: 03/01/2025 15:00

Job overview: Great Ormond Street Hospital’s Bone Marrow transplant wards are recruiting a Housekeeper - Part time. The successful applicant will work on Fox and Robin ward as part of a team of Housekeepers, providing 7 days cover, 9am-5pm/10am-6pm.

Main duties of the job:

• Have knowledge and understanding of the patient environment and its associated required standards.
• Have knowledge and understanding of how the associated Estates and Facilities (EFM) Services (i.e. Catering, Portering, Linen, Works, Materials Management, Domestic Services) work and provide the individual service to the Ward and how they are accessed.
• Follow the Trust Infection Control policies and procedures when carrying out all aspects of their role e.g., food safety, hand hygiene, decontamination, infection cleans.
• Provide excellent communication between the units and Estates and Facilities to ensure effective coordination of support services at unit level.
• Participate in risk and incident management in line with Trust and local Policies.
• To have a full understanding of the Trust’s Child Protection Policy and Guidelines and what actions should be taken if you have any concerns.

Working for our organisation: GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination. We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.

We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members. We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.

We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.

Detailed job description and main responsibilities: The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required.

Person specification:

• Experience of working as part of a diverse team.
• Experience of contributing to an inclusive workplace culture.
• GCSE or equivalent in English and Maths.
• Basic Food Hygiene Certificate.
• NVQ Level 2 in a relevant subject.
• Previous experience of customer care in hotel services/hospitals/residential homes/schools.
• Experience of working in a busy environment.
• Experience in dealing with complaints, incidents and problem solving.
• Knowledge and understanding of different cultural needs.
• Knowledge of good health and safety practice.
• Knowledge of basic practices that would prevent the risk of fire.
• Accountability – takes responsibility for own actions and promotes good team working.
• Openness – shares information and good practice appropriately.
• Mutual respect – treats others with respect.
• Experience of working in a food-based industry.

Skills/Abilities:

• Ability to follow instructions.
• Excellent communication skills (oral and written).
• Ability to multi-task effectively.
• Ability to remain calm under pressure.
• Able to prioritise and use initiative.
• Ability to develop good rapport with staff, families, and patients.
• Basic computer skills.
• Ability to work within a multi-disciplinary team.

Please be advised that: The recruitment process for all admin and clerical roles at Bands 2-4 will be a two stage recruitment process whereby shortlisted candidates will undertake an online literacy, numeracy, ICT and typing test. Only those candidates who pass the competency test will proceed to a formal interview.

The closing date given is a guide only. There may be some occasions where we have to close a vacancy once sufficient applications have been received. It is therefore advisable that you submit your application as early as possible to avoid disappointment.

Only those candidates who clearly demonstrate how they meet the person specification criteria for this post will be shortlisted. Please note that where high volumes of applicants have been received, additional criteria may on occasion be used to determine the final shortlist.

We are an accredited Living Wage Employer.

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.