Head of Fundraising Operations & Standards

Are you an experienced fundraising operations professional looking for your next role? Great Ormond Street Hospital Charity is hiring for a Head of Fundraising Operations & Standards to play a leading and strategic role across our fundraising compliance, supporter journeys, supporter experience and supporter data functions. Salary The salary for this position is £69,733 per annum. The role is based in our London office with a minimum of 2 days in our office per week.  Key Responsibilities This is a senior management position within the organisation, and you’ll be responsible for: Supporting a vibrant and varied fundraising programme to deliver a transformational growth strategy and over £100m each year.  Collaborating effectively across the charity, building relationships, planning and directing work, and adding value as part of our Senior Management Team.  Leading GOSH’s approach to compliance with fundraising standards, including leading a rolling programme of reviews and contributing to sector collaborations.  Leading the supporter data function and supporting the delivery of our supporter data strategy and analytics to enable evidence based decision making.  Leading on supporter relations, supporter experience and supporter journeys to maximise supporter retention and income.  We have ambitious goals, and this is the ideal opportunity for someone who is looking for a role where they can be impactful. You’ll be involved with the delivery of our fundraising strategy, as well as working across our diverse fundraising portfolio. You’ll also be at the cutting edge of innovation across supporter data and journeys.   Skills, Knowledge and Expertise Previous experience working as a strategic lead of a cross functional team.  Experience supporting a broad and diverse fundraising or income generating portfolio.  Experienced people leader with high emotional intelligence.  Experience working with relationship database and data analytic tools.  Exceptional relationship building skills.  Strong decision making and problem-solving skills.  Budget and forecasting experience.  Experience of compliance and regulation, ideally within a fundraising context. Please refer to the full job description for more information.  Closing Date : 19th February 2025 Benefits 30 days annual leave (plus bank holidays)   A flexible approach to working arrangements.   Access to our enhanced pension scheme   Life assurance  Access to various health and wellbeing schemes, including the employee assistance programme.  About Great Ormond Street Hospital Charity Every day, around 750 children and young people from across the UK are seen at Great Ormond Street Hospital (GOSH). At Great Ormond Street Hospital Charity, we help the hospital go above and beyond for seriously ill children, enabling kinder and better treatments, bringing hope for children with the rarest and most complex illnesses, and making hospital a little bit easier and a lot more fun for the thousands of children who are treated at GOSH every year. Our staff raise vital funds to support ground-breaking research, cutting-edge medical equipment, and the creation of child-centred facilities to help save more young lives, and essential support services that help save childhoods too. Together, we can help give seriously ill children the best chance, and the best childhood, possible. We were delighted to be named Charity Times – Charity of the Year 2024, recognising the impact of our shared mission. Our commitment to Equity, Diversity and Inclusion We believe that GOSH Charity and the charity sector more widely should reflect the diversity of patients, communities, and society at large. We also know that having a more diverse and inclusive workforce will make us more innovative, challenge the status quo, and enable us to deliver more impact. We encourage applications from people of all backgrounds. In particular, we encourage applications from those who are currently under represented within the charity sector as they may be marginalised by race and/or ethnicity, sexual orientation, disability, long-term health conditions, or socioeconomic status.  If you would like more information about our approach to inclusive hiring please see our Inclusive Hiring Page here. You can also find out more about our commitments to EDI within our EDI Strategy on our website.  As a Level 2 Disability Confident Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.  Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.