Service Desk Manager - Lead, Coach & Improve IT Support

Service Desk Manager - Lead, Coach & Improve IT Support

Full-Time No working from home possible
Great Ormond Street Hospital Charity

Great Ormond Street Hospital Charity is seeking a Service Desk Manager to lead the Service Desk and shape how colleagues interact with technology and support. You’ll coach a small team of around 300 users across Windows and Mac environments, balancing service, strategy and delivery while partnering with senior stakeholders to navigate priorities.

This role requires a commercially minded, resilient leader who thrives on improving how things work and driving durable, not cosmetic, fixes.

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Service Desk Manager - Lead, Coach & Improve IT Support employer: Great Ormond Street Hospital Charity

Great Ormond Street Hospital Charity is an exceptional employer, offering a unique opportunity to make a meaningful impact in the healthcare sector while enjoying a flexible hybrid working arrangement. Our supportive work culture fosters professional growth and development, empowering employees to excel in their roles and contribute to our vital mission of enhancing children's health. Join us to be part of a dedicated team that values innovation and collaboration in a rewarding environment.

Great Ormond Street Hospital Charity

Contact Details:

Great Ormond Street Hospital Charity Recruitment Team