At a Glance
- Tasks: Lead a team to enhance IT support and improve tech experiences for colleagues.
- Company: Great Ormond Street Hospital Charity, dedicated to making a difference.
- Benefits: Competitive salary of £53,000 and opportunities for professional growth.
- Other info: Join a passionate team committed to improving technology for healthcare professionals.
- Why this job: Make a real impact in a people-first environment while developing your leadership skills.
- Qualifications: Significant IT support experience and strong problem-solving abilities.
The predicted salary is between 53000 - 53000 £ per year.
Great Ormond Street Hospital Charity is looking for a Service Desk Manager to lead their Service Desk function and improve the technology experience for colleagues. This role involves coaching a small team of IT professionals, managing incidents, and building strong relationships throughout the organization.
The successful candidate will have significant experience in IT support, excellent problem-solving skills, and the ability to communicate effectively with stakeholders.
The salary for this position is £53,000 per annum.
People-First IT Service Desk Manager employer: Great Ormond Street Hospital Charity
Great Ormond Street Hospital Charity is an exceptional employer that prioritises a people-first approach, fostering a supportive and collaborative work culture. Employees benefit from professional development opportunities, competitive salaries, and the chance to make a meaningful impact in the healthcare sector, all while working in a vibrant location dedicated to improving the lives of children and families.
Contact Details:
Great Ormond Street Hospital Charity Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land People-First IT Service Desk Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for a Service Desk Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to IT support and team management. We recommend doing mock interviews with friends or using online resources to get comfortable talking about your experience and problem-solving skills.
✨Tip Number 3
Showcase your leadership skills! When you get the chance to chat with potential employers, highlight your experience in coaching teams and improving processes. They want to see how you can elevate their Service Desk function.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace People-First IT Service Desk Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the People-First IT Service Desk Manager role. Highlight your IT support experience and any coaching or team management you've done, as this will show us you're a great fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about improving technology experiences for colleagues and how your problem-solving skills can make a difference at Great Ormond Street Hospital Charity.
Showcase Your Communication Skills:Since this role involves building relationships with stakeholders, make sure to demonstrate your communication skills in your application. Use clear and concise language, and maybe even share an example of how you've effectively communicated in a previous role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Great Ormond Street Hospital Charity
✨Know Your Tech Inside Out
Make sure you brush up on your IT support knowledge. Familiarise yourself with common incidents and solutions, as well as the latest technologies relevant to the role. This will help you demonstrate your expertise and problem-solving skills during the interview.
✨Showcase Your Coaching Skills
Since this role involves leading a small team, be prepared to discuss your coaching and mentoring experiences. Think of specific examples where you've helped team members grow or improved team performance. This will show that you can build strong relationships and foster a positive work environment.
✨Communicate Like a Pro
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare for potential questions about how you would handle difficult conversations with stakeholders or team members.
✨Research the Organisation
Take some time to learn about Great Ormond Street Hospital Charity and their mission. Understanding their values and how they relate to the technology experience will help you tailor your answers and show that you're genuinely interested in contributing to their goals.
