At a Glance
- Tasks: Lead a team to enhance IT support and improve tech experiences for colleagues.
- Company: Great Ormond Street Hospital Charity, dedicated to making a difference.
- Benefits: Competitive salary of £53,000, plus opportunities for professional growth.
- Other info: Join a supportive environment focused on collaboration and innovation.
- Why this job: Make a real impact in a meaningful organisation while developing your leadership skills.
- Qualifications: Significant IT support experience and strong problem-solving abilities.
The predicted salary is between 53000 - 53000 £ per year.
Great Ormond Street Hospital Charity is looking for a Service Desk Manager to lead their Service Desk function and improve the technology experience for colleagues. This role involves coaching a small team of IT professionals, managing incidents, and building strong relationships throughout the organization.
The successful candidate will have significant experience in IT support, excellent problem-solving skills, and the ability to communicate effectively with stakeholders.
The salary for this position is £53,000 per annum.
People-First IT Service Desk Manager in London employer: Great Ormond Street Hospital Charity
Great Ormond Street Hospital Charity is an exceptional employer that prioritises a people-first approach, fostering a supportive and collaborative work culture. Employees benefit from professional development opportunities, competitive salaries, and the chance to make a meaningful impact in the healthcare sector, all while working in a vibrant location dedicated to improving the lives of children and families.
Contact Details:
Great Ormond Street Hospital Charity Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land People-First IT Service Desk Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know someone at Great Ormond Street Hospital Charity. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching the charity's values and recent projects. We want you to show how your experience aligns with their mission to improve technology for colleagues. It’s all about making that connection!
✨Tip Number 3
Practice your problem-solving skills! Think of real-life scenarios where you've tackled IT issues effectively. We know you can impress them with your ability to handle incidents and coach your team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace People-First IT Service Desk Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the People-First IT Service Desk Manager role. Highlight your IT support experience and any coaching or team management you've done, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about improving technology experiences for colleagues. Share specific examples of how you've successfully managed incidents or built relationships in previous roles.
Showcase Problem-Solving Skills:In both your CV and cover letter, don’t forget to highlight your problem-solving skills. We want to see how you've tackled challenges in the past and what strategies you used to resolve them effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Great Ormond Street Hospital Charity
✨Know Your Tech Inside Out
Make sure you brush up on your IT support knowledge. Familiarise yourself with common incidents and solutions, as well as the latest technologies relevant to the role. This will help you demonstrate your expertise and problem-solving skills during the interview.
✨Showcase Your Coaching Skills
Since this role involves leading a small team, be prepared to discuss your coaching and mentoring experiences. Think of specific examples where you've helped team members grow or improved team performance. This will show that you can build strong relationships and foster a positive work environment.
✨Communicate Like a Pro
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might want to prepare for questions about how you would handle difficult conversations with stakeholders or team members, showcasing your ability to navigate complex situations.
✨Research Great Ormond Street Hospital Charity
Take some time to learn about the charity's mission, values, and recent projects. This will not only help you tailor your answers but also demonstrate your genuine interest in the organisation. Being able to connect your skills and experiences to their goals will set you apart from other candidates.
