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- Tasks: Lead a talented team to deliver accurate data services for fundraising.
- Company: Great Ormond Street Hospital Children's Charity, making a difference in children's lives.
- Benefits: 30 days annual leave, flexible working, enhanced pension, and health schemes.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Join a mission-driven team and make an impact through data management.
- Qualifications: Experience with Salesforce, ETL tools, and strong data management skills.
The predicted salary is between 45238 - 45238 £ per year.
We’re looking for a Manager in our Data Management team to guide a small, talented team to deliver accurate, compliant and timely data services across our fundraising directorate. You’ll combine people leadership with hands-on know-how in Salesforce and data operations. Day to day you’ll run triage and planning, coach and develop your direct reports, and own quality assurance for imports, training, Direct Debit and Gift Aid claims.
Please note, this role is known internally as Data Management Manager.
Key Responsibilities- Plan and prioritise team workload, balancing BAU, projects and ad-hoc requests.
- Coach, support and develop team members through 1:1s and performance meetings.
- Drive data processing optimisation and automation into Salesforce, ensuring reconciled, audit-ready outputs.
- Oversee Direct Debit processing cycles and HMRC Gift Aid claims; implement appropriate peer review and sign-off controls.
- Prioritise and supervise the design, mapping, build and test of ETL integrations in Boomi.
- Experience with Salesforce (or similar CRM) and ETL tool (e.g., Boomi); familiarity with basic scripting.
- Hands-on experience with bulk imports, data quality and reconciliations.
- Practical knowledge of GDPR, BACS Direct Debit processes and HMRC Gift Aid in a fundraising context.
- Strong data management fundamentals: mapping, data quality, governance and documentation.
- Excellent attention to detail; organised, methodical and calm under pressure.
The Data Management team sits within the wider Fundraising Data and Operations team. It comprises 1 manager with 3 direct reports. The team manages supporter, event and donation data, their key processes include bulk imports, Salesforce training, Direct Debit collections and HMRC Gift Aid claims.
How To ApplyPlease click on the apply button in the top right-hand corner where you will be taken to a short application form to complete.
Closing date: 4 May 2026Benefits
- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme
Data Services Manager in London employer: Great Ormond Street Hospital Charity
Contact Detail:
Great Ormond Street Hospital Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Services Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills align with their needs, especially around data management and Salesforce expertise.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable with common questions. Focus on showcasing your leadership skills and hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Great Ormond Street Hospital Children's Charity.
We think you need these skills to ace Data Services Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Data Services Manager role. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Skills: Don’t hold back on showcasing your Salesforce and data management skills! We want to see your hands-on experience, so include specific examples of how you've used these tools in past roles.
Be Personable: While we love a professional tone, don’t forget to let your personality shine through! We’re looking for someone who can lead a team, so a bit of warmth and approachability in your writing can go a long way.
Apply Through Our Website: Remember to apply through our website by clicking the apply button! It’s the easiest way for us to receive your application and ensures you’re considered for the role.
How to prepare for a job interview at Great Ormond Street Hospital Charity
✨Know Your Data Inside Out
Make sure you brush up on your knowledge of Salesforce and ETL tools like Boomi. Be ready to discuss how you've used these tools in past roles, especially in relation to data quality and reconciliations. This will show that you’re not just familiar with the systems but can also leverage them effectively.
✨Showcase Your Leadership Skills
Since this role involves coaching and developing a small team, prepare examples of how you've successfully led teams in the past. Think about specific situations where you’ve supported team members through challenges or helped them grow their skills. This will demonstrate your ability to manage and inspire others.
✨Understand Compliance and Regulations
Familiarise yourself with GDPR, BACS Direct Debit processes, and HMRC Gift Aid claims. Be prepared to discuss how you’ve ensured compliance in previous roles. This knowledge is crucial for the position and will highlight your attention to detail and understanding of the fundraising context.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, such as prioritising workloads or managing data processing optimisations. Think through your approach to these scenarios in advance, so you can articulate your thought process clearly during the interview.