Family Stories Coordinator

Family Stories Coordinator

Full-Time 34729 - 34729 € / year (est.) Home office (partial)
Great Ormond Street Hospital Charity

At a Glance

  • Tasks: Coordinate family stories, manage consent processes, and support storytelling initiatives.
  • Company: Join Great Ormond Street Hospital Children's Charity, a beloved UK charity.
  • Benefits: Enjoy 30 days annual leave, flexible working, and health benefits.
  • Other info: Be part of a caring, creative team dedicated to making a difference.
  • Why this job: Make a real impact by sharing powerful family stories that resonate.
  • Qualifications: Strong communication skills and experience in database management required.

The predicted salary is between 34729 - 34729 € per year.

Do you have a passion for powerful storytelling that creates real emotional impact, alongside strong systems management and administrative skills? Are you looking for a hands‑on role where you can learn and develop within an award‑winning communications team, supported by experienced and passionate storytelling professionals? Would you love the chance to work for one of the UK’s most recognised and well‑loved national charities? If that sounds like you, this could be the perfect role.

Key Responsibilities

  • As Family Stories Coordinator, you will play a vital role in helping GOSH Charity’s Family Stories team share the unique lived experience and voices of families at GOSH.
  • Helping to chaperone families and support with securing consent for storytelling, photo or filming opportunities.
  • Arranging interviews with families to gather updates on their stories.
  • Leading the coordination of the team's reconsenting process, including overseeing monthly reports and contacting families when their consent is soon to lapse to see if they are happy to continue sharing their story with the charity.
  • Leading on the uploading of family content to our family story library ResourceSpace, including consent forms, written stories, images (both professional and those shared by families), ensuring consistency in how these are saved and documented, and GDPR compliance.
  • Supporting the roll‑out of our family stewardship strategy including managing invitations and treat offers to families.
  • Coordinating team briefing processes and inbox management.

Skills, Knowledge and Expertise

  • Exceptional communications skills, both written and verbal.
  • Strong relationship‑building skills.
  • Proven experience in database management and administration, and Office IT skills for a range of programmes and systems.
  • A self‑starter with the ability to manage different priorities and work to deadlines.
  • A demonstrable interest in storytelling and communications.

About the Team

The Family Stories team is one of the functions of Communications alongside external comms, social media, celebrity and influencer relations, and internal comms. It sits within the charity’s Marketing and Communications Directorate. This supportive and expert team shares stories of GOSH families whose lived experience help the public, and our donors, supporters and partners understand how urgently the charity needs support and the difference that donations can make. You’ll be part of a team that is caring, creative and committed to making a meaningful difference.

Benefits

  • 30 days annual leave (plus bank holidays)
  • A flexible approach to working arrangements.
  • Access to our enhanced pension scheme
  • Life assurance
  • Access to various health and wellbeing schemes, including the employee assistance programme.

How To Apply

Please click on the apply button in the top right‑hand corner where you will be taken to a short application form to complete. Closing date: 28th May.

Family Stories Coordinator employer: Great Ormond Street Hospital Charity

Great Ormond Street Hospital Children's Charity is an exceptional employer, offering a unique opportunity to work within a passionate and award-winning communications team dedicated to making a meaningful impact in the lives of families. With a flexible working environment, generous annual leave, and a strong focus on employee wellbeing and professional development, you will thrive in a culture that values creativity and collaboration while contributing to a beloved national charity.

Great Ormond Street Hospital Charity

Contact Detail:

Great Ormond Street Hospital Charity Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Family Stories Coordinator

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those connected to GOSH Charity. A friendly chat can open doors and give you insights that a job description just can't.

Tip Number 2

Show your passion for storytelling! When you get the chance to speak with someone from the team, share your own experiences or ideas about how stories can make an impact. It’ll show you’re genuinely interested in the role.

Tip Number 3

Prepare for interviews by researching the charity’s recent campaigns and family stories. Being able to discuss these will demonstrate your commitment and understanding of their mission.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on being part of our community.

We think you need these skills to ace Family Stories Coordinator

Exceptional Communication Skills
Relationship-Building Skills
Database Management
Office IT Skills
Storytelling
Administrative Skills
Project Coordination

Some tips for your application 🫡

Show Your Passion for Storytelling:Make sure to highlight your love for storytelling in your application. Share any relevant experiences that showcase your ability to create emotional connections through narratives, as this is key for the Family Stories Coordinator role.

Be Clear and Concise:When filling out the application form, keep your responses clear and to the point. We appreciate well-structured answers that get straight to the heart of your skills and experiences, especially those related to communications and relationship-building.

Demonstrate Your Organisational Skills:Since this role involves a lot of coordination and administration, make sure to mention any experience you have with managing databases or overseeing projects. Show us how you can juggle multiple tasks while keeping everything organised!

Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it helps us keep everything in one place!

How to prepare for a job interview at Great Ormond Street Hospital Charity

Know Your Stories

Before the interview, dive deep into the stories shared by families at GOSH. Familiarise yourself with a few key narratives that resonate emotionally. This will not only show your passion for storytelling but also help you connect with the interviewers on a personal level.

Showcase Your Skills

Be ready to discuss your experience in database management and administration. Prepare specific examples of how you've successfully managed projects or systems in the past. Highlighting your organisational skills will demonstrate that you're the self-starter they’re looking for.

Build Rapport

Since this role involves strong relationship-building skills, practice how you can establish rapport quickly. Think of ways to engage the interviewers, perhaps by asking them about their experiences with family stories. This shows your interest in collaboration and communication.

Prepare Questions

Have a list of thoughtful questions ready to ask at the end of the interview. Inquire about the team’s current projects or how they measure the impact of family stories. This not only shows your enthusiasm for the role but also your commitment to understanding the charity's mission.