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- Tasks: Assist with customer service, cleaning, and maintenance at a stunning coastal caravan park.
- Company: Join the Great Ocean Road Coast and Parks Authority, dedicated to preserving Australia's iconic coastline.
- Benefits: Earn $34 per hour, enjoy flexible hours, and work in a beautiful outdoor setting.
- Why this job: Be part of a team that enhances visitor experiences while enjoying the great outdoors.
- Qualifications: Customer service experience and a proactive attitude are preferred.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
Applications closing on 19 December 2025, 09:00 AM
- Job Type Casual
- Package $33 per hour (inclusive of 25% casual loading)
Our ten self-managed coastal Caravan Parks and the Cape Otway Lightstation generate the majority of Authority revenue. We are the single largest accommodation provider on the Great Ocean Road with over 800,000 visitor nights annually.
Situated adjacent to some of the most spectacular beaches on the coast, we offer a range of accommodation options for families, tourists, students and visitors.
Purpose of the position
TheCaravan Park Attendantis accountable for assisting with cleaning and housekeeping duties of the Caravan Park. TheCaravan Park Attendantis an all-rounder role that aims for:
- Excellent service and customer satisfaction including customer needs and guest requirements.
- The park grounds to be kept to a high presentation and safety standard.
- The public and caravan park amenities, cabins and other facilities, are maintained in a clean, tidy and useable condition.
Please note that for this role, occasional weekend availability is required to meet business demands, including Public Holiday\’s where required.
Primary responsibilities
- Provision of a friendly, efficient and empathetic customer service ‘face’ to the customer.
- Performing a range of cleaning duties such as sweeping, mopping, dusting, vacuuming, scrubbing,laundering, making beds, washing dishes, emptying bins, handling rubbish and other general dutiesin the act of cleaning cabins, communal ablution blocks, kitchens, office buildings and other generalbuildings and structures in the park.
- Handling of stock including rotation of stock, lifting of boxes, linen and other items.
- Advising management of customer issues as soon as able and in the format directed by the Park Managers to ensure an efficient and timely transfer of information
Qualifications and experience (preferred)
- Relative cleaning/housekeeping experience (hospitality, commercial cleaning or Caravan Parks).
- Experience in safe manual handling techniques and use of chemicals.
Knowledge and skills
- Practical cleaning skills developed in a health, hospitality or aged care environment involving arrange of cleaning duties
- Practical housekeeping/general cleaning skills from commercial, residential or Tourism environment.
- Excellent oral and written communication skills, including an ability to communicate with people across a broad range of backgrounds.
- Demonstrated ability to work as part of a team.
- Proactive approach to problem solving.
- Good time management and organizational skills.
Applications require
- A current resume
Everyone is welcome at the Authority.
Here at the Great Ocean Road Coast and Parks Authority we are committed to creating a workforce that is diverse and is inclusive of all. We value and embrace the various experiences and perspectives people may have, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexual orientation.
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Caravan Park Attendant - Torquay employer: Great Ocean Road Coast
Contact Detail:
Great Ocean Road Coast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caravan Park Attendant - Torquay
✨Tip Number 1
Get to know the Caravan Park and its vibe! Before your interview, spend some time at the park if you can. Familiarise yourself with the facilities and the local area. This will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! As a Caravan Park Attendant, you'll be the face of the park. Think about how you'd handle different customer scenarios and practice your responses. Being friendly and approachable is key!
✨Tip Number 3
Show off your hands-on skills! Whether it's cleaning, maintenance, or grounds care, be ready to discuss your practical experience. Bring examples of how you've tackled similar tasks in the past to demonstrate your all-rounder capabilities.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and makes it easier for us to keep track of your application. Plus, you might find more roles that suit you!
We think you need these skills to ace Caravan Park Attendant - Torquay
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights relevant experience that matches the Caravan Park Attendant role. We want to see how your skills in customer service, maintenance, and cleaning can shine through!
Show Your Personality: Don’t be afraid to let your personality come through in your application! We’re looking for someone who can provide friendly and empathetic service, so a touch of warmth in your writing can go a long way.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure you highlight your key skills and experiences without unnecessary fluff.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Great Ocean Road Coast
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Caravan Park Attendant. Familiarise yourself with customer service expectations, grounds maintenance tasks, and basic building repairs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves face-to-face interactions with guests, be prepared to discuss your previous customer service experiences. Think of specific examples where you handled complaints or went above and beyond for a customer. This will demonstrate your ability to provide excellent service and maintain guest satisfaction.
✨Demonstrate Practical Skills
The job requires a mix of cleaning, maintenance, and grounds care duties. Be ready to talk about any relevant experience you have in these areas. If you've used power tools or managed grounds before, share those stories! It shows you can handle the practical aspects of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the park's busiest seasons, or how they measure customer satisfaction. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.