Online Distribution Agent

Great National Hotels & Resorts is unique in providing a proven range of supports for independent hotels throughout the UK and Ireland and is the largest independent hotel management and marketing services provider in this market. Our clients range from urban centre locations to rural resorts, with our services singularly focused on creating certainty and adding value.

We are proud to share that we are officially Great Place to Work Certified - a recognition based entirely on team feedback about our workplace culture, leadership, and values. We are also delighted to have been recognised as an Outstanding Employer for 2025 as part of the Failte Ireland Employer Excellence Programme, further highlighting our commitment to creating a supportive, engaging, and high‐performing workplace.

Initially office‐based, and following a successful probation period, the role will move to a hybrid model – two days per week in the office and the remainder remote. As well as the skills you bring directly as a member of staff, you will be encouraged and welcomed to contribute ideas and methods for developing the company, becoming an integral part of our team.

This is a data entry and data checking role, it requires good attention to detail and the ability to perform tasks sequentially and repetitively. All training will be provided but prior knowledge or experience with Online Travel Agent extranets, Avvio Booking Engine and Channel managers such as Siteminder/ChannelRUSH/Roomlynx is an advantage. Having the initiative and ability to work independently and in a team.

The primary but not exclusive role is to ensure that all requests for the various online points of sales are updated in an accurate and efficient manner either through the relevant channel manager or manually for each hotel. As per yield sheet instruction from account managers, emails from individual hotels, and instruction from team supervisor and department head.

Ensure all requests for application of rate/availability or restriction changes have been applied correctly across relevant software platforms. Ensure all email queries from hotels or members of management are responded to in a timely and professional manner. All updates carried out must be recorded as per standard application procedures checklist. Liaise with the Team Leader, Systems Manager and Department Head regarding any items needing attention that hinder you in your line of work. Report any issues to a senior team member for resolution. Completing other administrative work, as required by management.

What we can offer you:

• Weekly pay structure.
• Company funded educational programmes.
• Shape your career path with us!
• Opportunity for internal career growth, progression & promotion with the GN Group nationwide.
• Advanced online training programs through our E-learning personal development platform.
• Access to GN Employee Assistance & Wellbeing Program.
• Recruitment bonus through our GN refer a friend scheme.
• Option for hybrid working following successful probation.
• Employee Social Events.
• Favourable Friends and Family discounted best available rates in our GN Hotels nationwide.
• On site parking.